Sum Yi Ho
North York,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Service Centre Coordinator
Ferrari Group Logistics (Asia) Limited
09.2022 - 06.2023
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
Translator and Interpreter
Tsung Tsin Primary School and Kindergarten
11.2021 - 09.2022
- Translated documents from Chinese to English.
- Listened to recordings and transcribed video contents.
Language Data Analyst
TransPerfect
06.2021 - 11.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Interpreter
The Education University of Hong Kong
04.2021 - 05.2021
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
Customer Service Officer
Town Gas Company
07.2020 - 05.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
Education
Bachelor of Arts - Translation And Interpretation
City University of Hong Kong
Hong Kong05.2021
Global Collaborative 2019 Summer Program - Languages And Culture
Kyung Hee University
South Korea08.2019
Skills
- Microsoft Office Software Handling (Word, Excel, PowerPoint)
- Chinese Typing (Pinyin 81WPM) & English Typing skills (56 WPM)
- Client Relations
- Analytical Thinking
- Customer Experience
- Problem-Solving
- Flexible and Adaptable
Timeline
Service Centre Coordinator
Ferrari Group Logistics (Asia) Limited
09.2022 - 06.2023
Translator and Interpreter
Tsung Tsin Primary School and Kindergarten
11.2021 - 09.2022
Language Data Analyst
TransPerfect
06.2021 - 11.2021
Interpreter
The Education University of Hong Kong
04.2021 - 05.2021
Customer Service Officer
Town Gas Company
07.2020 - 05.2021
Bachelor of Arts - Translation And Interpretation
City University of Hong Kong
Global Collaborative 2019 Summer Program - Languages And Culture
Kyung Hee University
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