SUMMER YANG
Scarborough,ON
Summary
I am a dedicated worker with a positive and friendly nature, capable of handling various tasks independently and as part of a team. I am eager to find a role in a fun and engaging environment where I can use my strengths and upbeat attitude to bring happiness to others. My good nature and ability to connect with people will help create a welcoming atmosphere for customers and coworkers. I am also motivated to improve my skills, particularly in customer service, and I see this position as an opportunity to learn, grow, and prepare for future success.
Overview
1
1
year of professional experience
Work History
Food Runner
Gyubee Japanese grill
06.2024 - 01.2025
- Communicate clearly and efficiently with the kitchen staff to ensure orders are prepared correctly and delivered promptly to customers
- Stay attentive to customers' needs, offering assistance and ensuring their enjoyable and comfortable dining experience
- Demonstrate a positive attitude and adaptability in a fast-paced environment, ensuring smooth service during busy periods while maintaining high customer care
Server
Sugar Marmalade
02.2024 - 04.2024
- Provide excellent customer service by taking orders accurately, serving food and drinks, and addressing any needs or concerns
- Maintain a clean and organized dining area, ensuring all tables are properly set and ready for guests
- Collaborate effectively with team members and maintain a friendly, respectful attitude towards both customers and coworkers to create a welcoming and positive environment
Education
Psychology
Albert Campbell Collegiate Institute
Scarborough, ON01-2026
Port Royal Public School
06-2022
Skills
- Customer Service: Volunteered at school events, assisting attendees, providing directions, and addressing concerns, ensuring a smooth and positive experience for everyone
- Empathy and Compassion: Volunteered at local community centers, offering support and listening to the needs of others, fostering a positive and inclusive environment
- Multitasking: Efficiently handled various tasks such as serving customers, stocking shelves, and answering phones in a fast-paced retail environment
- Punctuality and Reliability: Consistently arrived on time for shifts and maintained a reliable work schedule, often taking extra shifts when needed
- Active Listening: Attentively listened to customer concerns, showing empathy and understanding, which helped build trust and provided practical solutions to their problems
- Outgoing and approachable: I’m good at connecting with people, making them feel comfortable, and creating a positive vibe
Languages
English - Speaks Fluently, Cantonese - Speaks Fluently
Hobbies and Interests
Music, Psychology, The Gym, Retail
Accomplishments
- Valedictorian -2022
- Citizenship Award -2022
- Teamwork Award -2014-1015
Volunteer Experience
- Volunteered at the Special Olympics, assisting athletes and ensuring a positive experience for participants and spectators., Recorded game scores while actively encouraging players and fostering a supportive atmosphere., Guided students around the facility, helping them navigate and feel comfortable.
Extracurricular Activities
Athletic council:2023 - Present General Member Scored after-school games, accurately tracking points and results while supporting event organization. Served as Team Manager for the softball team and volleyball team, coordinating schedules, managing equipment, and assisting coaches during practices and games. Assisted in organizing and running intramural sports, helping with setup, refereeing, and supporting participants.
Timeline
Food Runner
Gyubee Japanese grill
06.2024 - 01.2025
Server
Sugar Marmalade
02.2024 - 04.2024
Psychology
Albert Campbell Collegiate Institute
Port Royal Public School
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