Organized and proactive professional with strong administrative skills, and a proven ability to manage scheduling, documentation, and client communications. Experienced in coordinating appointments, maintaining records, and supporting daily operations in both healthcare and customer-focused environments. Skilled at handling confidential information with discretion, managing multiple priorities, and ensuring efficient workflow. Recognized for professionalism, adaptability, and strong interpersonal skills, with a background that combines client service, operational support, and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Beauty Concierge/Licensed Medical Aesthetician
Skin Effect Laser & Medical Spa
Fort Saskatchewan, Alberta
03.2024 - Current
Assisted with organizing company events and meetings, ensuring all logistics were in place.
Maintained filing systems and electronic records for easy access and retrieval.
Assisted in preparing reports and analytics for team meetings regularly.
Handled incoming calls and directed inquiries to appropriate team members promptly.
Supported bookkeeping tasks by managing invoices and client membership reports accurately.
Collaborated with team members to improve clinic procedures and workflows effectively.
Entered and maintained data in spreadsheets using Microsoft Excel and Google Docs/Sheets.
Maintained clinic supplies and product inventory by checking stock and placing orders.
Composed letters, memos, reports, emails, presentations, and other written correspondence as needed by management staff.
Greeted guests in a professional manner, responded to email and Instagram inquiries, and booked them with the appropriate provider.
Performed advanced skin assessments for personalized treatment plans.
Operated and maintained aesthetic equipment in compliance with safety standards.
Provided aesthetician services such as chemical peels, microdermabrasion, laser treatments, waxing and facials.
Disability Support Worker
Westlock Independence Network
Westlock AB, AB
03.2018 - Current
Provided companionship and emotional support to enhance client well-being.
Facilitated recreational activities to encourage social interaction among clients.
Maintained accurate documentation of client progress, goals, day-to-day tasks, and behaviors.
Facilitated client financial management and maintained detailed records.
Server
Cactus Club
Edmonton, AB
08.2017 - 08.2018
Provided exceptional customer service to enhance dining experiences.
Took and processed customer orders accurately and efficiently.
Collaborated with kitchen staff to ensure timely food delivery.
Managed table settings and maintained cleanliness throughout shifts.
Assisted in training new servers on restaurant protocols.
Handled cash transactions and processed payments securely.
Resolved customer complaints promptly to ensure satisfaction.
Medical Esthetician at Cosmetic Skin & Laser Center_Formerly REJUV AVE MED SPAMedical Esthetician at Cosmetic Skin & Laser Center_Formerly REJUV AVE MED SPA