Summer Sandoval
Perris
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Deep Clean Specialist
Robert Briggs
Riverside Ca
02.2022 - 04.2024
- Developed and implemented streamlined processes to enhance operational efficiency.
- Collaborated with cross-functional teams to improve service delivery and client satisfaction.
- Followed all company policies and procedures to deliver quality work.
- Maintained cleanliness and sanitation standards across various facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Developed and implemented effective cleaning schedules to optimize workflow.
- Provided excellent customer service, addressing client concerns promptly and professionally.
COLLECTIONS REPRESENTATIVE
HKM ASSOCIATES
09.2018 - 01.2020
- Monitors accounts to identify outstanding debts.
- Contact clients to inquire about overdue payments.
- Process payments and refunds.
- Resolve billing and customer Credit issues.
- Update account status records and collections efforts.
- Maintain records of contacts and attempted contacts with delinquent accounts, as well as records of payments collected from customers.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Effectively communicate with team to resolve disputed items and recommend appropriate action.
DEBT COLLECTOR
ADDISON GROUP
07.2017 - 08.2018
- Maintains accurate records of customer accounts.
- Make outbound calls to customers to collect payments.
- Negotiate payment plans with customers.
- Provide excellent customer service to customers who are delinquent on payments.
- Work with other departments to resolve customer disputes and complaints.
- Stay up to date with laws and regulations.
Education
High School Diploma -
Corona High School
Corona, CASkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Collaborative team work
- Works well independently
Timeline
Deep Clean Specialist
Robert Briggs
02.2022 - 04.2024
COLLECTIONS REPRESENTATIVE
HKM ASSOCIATES
09.2018 - 01.2020
DEBT COLLECTOR
ADDISON GROUP
07.2017 - 08.2018
High School Diploma -
Corona High School