Summer Jones
Los Angeles
Summary
Success-driven Visual Merchandiser with nine years of visual design and styling experience and eleven years of customer service experience in retail environments. Motivated professional with strengths in managing projects as well as directing employees and promoting optimal customer service both directly and indirectly. Proficient in employee relations and leadership, inventory organization, and visual merchandising. Knowledgeable in product placement, current trends, and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Visual Merchandiser, Keyholder
H&M
04.2018 - Current
- Project management of product movement on sales floor, campaign marketing throughout store, and window displays
- Designing mood boards, trends, and in house displays
- Dressing and styling mannequins
- Mentoring fellow Merchandisers as well as leading sales team on projects and sales floor
- Experience in management support, cash office responsibilities, operating store during business hours
- Tracking sales numbers and business by providing indirect customer service
Sales Advisor
H&M
09.2014 - 04.2018
- Drove sales both on the sales floor and registers by promoting current campaigns and reward programs
- Managed fitting rooms
- Assisted in managing sales team when leadership support was needed
- Supported guest designer campaign launches (Balmain, Kenzo, Giambattista Valliin) in Los Angeles locations
- Became a sales trainer
- Shadowed visual merchandisers in project management, floor display set ups, and mannequin styling
Education
High school diploma -
Stockdale Highschool
Skills
- Visual merchandising
- Product promotion
- Sales strategy
- Campaign management
Timeline
Visual Merchandiser, Keyholder
H&M
04.2018 - Current
Sales Advisor
H&M
09.2014 - 04.2018
High school diploma -
Stockdale Highschool