Summer Egly
Murrieta
Summary
Motivated MFT student with practical experience in patient and treatment services. Patient-focused professional equipped with administrative and customer service expertise. Committed to ongoing professional and educational development and eager to apply learned skills in a new setting.
Overview
6
6
years of professional experience
Work History
Patient Services Representative
RadNet
11.2020 - Current
- Assisted patients with appointment scheduling and insurance verification processes.
- Managed patient inquiries and provided information about services offered.
- Coordinated communication between patients and medical staff for efficient service delivery.
- Educated patients on pre-appointment preparations and post-procedure care instructions.
- Collaborated with team members to improve workflow efficiency in the front office environment.
- Obtained proper authorization and identification to release confidential medical records.
- Adhered to HIPAA regulations when handling confidential patient information.
Retail Associate
Vans
06.2019 - 11.2020
- Assisted customers with product selection and provided recommendations.
- Maintained store cleanliness and organized merchandise displays effectively.
- Operated point-of-sale systems for efficient transactions and customer service.
- Collaborated with team members to achieve daily sales goals and objectives.
- Educated customers on brand values, products, and promotions to enhance engagement.
- Participated in team meetings to discuss strategies for improving store performance.
Education
Master of Arts - Marriage And Family Therapy
Touro University Worldwide
Bachelor of Arts - Psychological Sciences
California State University, San Marcos
San Marcos, CA05-2024
Associate of Arts - Psychology For Transfer
Mt. San Jacinto College
05-2022
Skills
- HIPAA compliance
- Effective communication
- Confidentiality compliance
- Active listening
- Time management
- Team collaboration
References
References available upon request.
Timeline
Patient Services Representative
RadNet
11.2020 - Current
Retail Associate
Vans
06.2019 - 11.2020
Bachelor of Arts - Psychological Sciences
California State University, San Marcos
Associate of Arts - Psychology For Transfer
Mt. San Jacinto College
Master of Arts - Marriage And Family Therapy
Touro University Worldwide