Summer Duron
Davis
Summary
With a proven track record at the University of California, Davis, and also Dogs Day Inn, I have developed exceptional communication and problem-solving skills, ensuring customer satisfaction and efficient team collaboration. My adaptability and innovative approach has aided me with my passion of perusing a career with animals, while also allowing me to thrive in situations involving people too, demonstrating my commitment to excellence and exceeding expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Service Supervisor
University Of California, Davis
06.2023 - Current
- Created memorable experiences for guests by anticipating their needs and going above expectations.
- Managed and trained employees, creating an efficient and hardworking team able to problem-solve and manage the daily operations.
- Collaborated closely with other departments to meet the needs of the guests in our care.
- Developed new methods to scheduling employees that maximized performance and allowed work-life balance for employees.
Mail Clerk
University Of California, Davis
09.2022 - Current
- Seasonal Position (September-June yearly)
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Ensured customer satisfaction through timely and accurate package delivery.
- Collaborated as a team to solve issues and create a positive and organized workplace .
Kennel Attendent
Dogs Day Inn
03.2019 - 09.2022
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Mixed and administered special diets and medication requirements each individual animal needed.
- Monitored and maintained the health of the animals in my care including; water intake, dietary needs, exercise requirements, medications, social needs, cleanliness, etc.
- Managed reservations of clients with excellent customer service.
- Managed payments of customers and reviewed the earnings made at the end of each shift.
- Worked as a team and provided excellent care to the animals while also presenting a welcoming environment for customers.
Education
Bachelor of Science - Animal Science
University of California, Davis
Davis, CA06-2025
High School Diploma -
Apple Valley High School
Apple Valley, CA05-2021
Skills
- Exceptional communication
- Customer service
- Animal handling expertise
- Adaptable and flexible
- Teamwork and collaboration
- Human and animal safety
- Data entry
- Time management
- Problem-solving skills
- Federal guideline proficiency
- Creativity and innovation
Certification
Fear Free Shelter Certification
Timeline
Guest Service Supervisor
University Of California, Davis
06.2023 - Current
Mail Clerk
University Of California, Davis
09.2022 - Current
Kennel Attendent
Dogs Day Inn
03.2019 - 09.2022
Bachelor of Science - Animal Science
University of California, Davis
High School Diploma -
Apple Valley High School
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