Summer Davenport
Welland,ON
Summary
Proven security and customer service expert with a track record of enhancing safety and client satisfaction at Paladin Security Group. Skilled in surveillance and de-escalation, adept at critical thinking and teamwork. Achieved significant risk reduction by identifying security hazards and efficiently managing access control systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hospital Security Guard
Paladin Security Group
Welland
10.2023 - Current
- Managed access control systems, ensuring only authorized individuals entered emergency department, and restricted parts of the facility.
- Reduced safety risks by identifying and addressing potential security risks and hazards.
- Conducted thorough investigations into reported incidents, providing detailed reports for management review.
- Monitored CCTV cameras to ensure safety of staff and patients
- One-on-one security watch for patients.
Hairstylist
Cut Plus Hairstyling
Welland
05.2018 - 10.2023
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction
- Provided hair services to satifsaction of customer
Apprentice Hairstylist
First Choice Hair Cutters
Port Colborne, ON
06.2017 - 05.2018
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles.
House Keeper
Niagara’s Best Inn
Niagara Falls
05.2015 - 01.2016
- Cleaned and stocked guest rooms
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Hairstyling
Niagara College
Niagara Falls, ON08.2017
Highschool Diploma -
Notre Dame College School
Welland, ON06.2016
Skills
Surveillance skills
Security camera monitoring
De-escalation techniques
Excellent Communication
Teamwork and Collaboration
Critical Thinking
Customer service
Certification
Security license
Drivers license
Red seal hairstyling
CPR C and AED
Timeline
Hospital Security Guard
Paladin Security Group
10.2023 - Current
Hairstylist
Cut Plus Hairstyling
05.2018 - 10.2023
Apprentice Hairstylist
First Choice Hair Cutters
06.2017 - 05.2018
House Keeper
Niagara’s Best Inn
05.2015 - 01.2016
Hairstyling
Niagara College
Highschool Diploma -
Notre Dame College School
Security license
Drivers license
Red seal hairstyling
CPR C and AED