Summer Alexander
Kelowna,BC
Summary
Hardworking and passionate job seeker with a knack for building customer connections, multi-tasking, and maintaining a good attitude.
Overview
10
10
years of professional experience
Work History
Cook
Sprout Bread Shop
03.2021 - Current
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Maintained food safety and sanitation standards.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Manager
Third Space Coffee
Kelowna, BC
03.2020 - 02.2021
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Sprout Bread Shop
Kelowna, BC
08.2018 - 12.2019
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved problems, improved operations and provided exceptional service.
- Managed staff schedules and maintained adequate coverage for all shifts.
Barista
Starbucks
Kelowna, BC
06.2014 - 07.2018
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
Education
High School Diploma -
Charles Bloom Secondary
Lumby, BC06.2013
Skills
- Customer Service
- Sales Techniques
- Team Management
- Organizational Skills
- Problem Resolution
- Flexible and Adaptable
REFERENCES
LACY PETERSEN
- Shift Supervisor
- lacypeterson@live.com
- 1-250-862-2418
SENYA MOULTON
- Shift Supervisor
- senyawind@gmail.com
- 1-778-583-3304
GEORGE CAIRNEY
- Personal Reference
- george.cairney9831@gmail.com
- 1-250-899-2731
Timeline
Cook
Sprout Bread Shop
03.2021 - Current
Manager
Third Space Coffee
03.2020 - 02.2021
Manager
Sprout Bread Shop
08.2018 - 12.2019
Barista
Starbucks
06.2014 - 07.2018
High School Diploma -
Charles Bloom Secondary