Sumit Singh Chawla
Surrey,BC
Summary
Creative Business Owner with exceptional background spent in Automotive industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Excelled customer service skills.
Overview
28
28
years of professional experience
Work History
Retail Store Owner
Self - Employed
01.2000 - 06.2023
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Used Car Dealer
Self Employed
03.1995 - 06.2023
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Senior Model Secondary
Jalandhar, Punjab, India06.1997
Skills
- Effective Communicator and Public Speaker
- Negotiation
- Cost Analysis and Savings
- Public Speaking
- Business Correspondence
- Task Delegation
- Sales Planning
- Customer Inquiries
- Purchasing and Planning
Timeline
Retail Store Owner
Self - Employed
01.2000 - 06.2023
Used Car Dealer
Self Employed
03.1995 - 06.2023
High School Diploma -
Senior Model Secondary
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