SUMIT SHETTY
Toronto
Summary
Dedicated and results-driven professional with 12+ years of experience in supply chain management and business analysis. Proven success in implementing end-to-end processes and systems across diverse industries. Strong background in leading teams, optimizing workflows, and delivering measurable operational improvements. Adept at using analytical and strategic thinking to drive efficiency, enhance performance, and support organizational goals. Seeking a challenging role that promotes growth while enabling meaningful contribution to the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Partner, Commercial Invoicing
MSC Shipping Company
Canada
04.2024 - Current
- Analyzed invoice discrepancies and implemented solutions to ensure timely resolution and enhance customer experience.
- Conducted thorough review and verification of invoices to ensure accuracy and compliance with company policies.
- Managed customer account inquiries by coordinating with internal departments and clients to maintain precise invoice information.
- Audits and compliance: Support audits and compliance efforts by maintaining accurate and well-organized billing records.
- Investigated invoicing data to generate strategic recommendations aimed at improving billing efficiency and precision.
- Assisted with special projects related to customer invoicing and process improvements as required.
Import Client Representative
MSC Shipping Company
Canada
07.2022 - 04.2024
- Oversaw documentation management for import vessels, guaranteeing compliance with CBSA Canada customs regulations.
- Executed timely submission and resolution of Advance Commercial Information (ACI) and CBSA rejections, ensuring accuracy in data transmission.
- Facilitated problem resolution by addressing issues related to ACI submission, e-manifest filing, customs discrepancies, and customer concerns.
- Managed comprehensive customer service operations, focusing on timely resolution of inquiries about container tracking, payment issues, and logistics schedules.
- Created Power BI reports to support commercial invoicing team.
- Delivered comprehensive training on Microsoft Dynamics CRM to enhance team proficiency.
Procurement Manager
Bespoke Industries
Dubai
09.2021 - 05.2022
- Executed strategic procurement initiatives to align sourcing strategies with project requirements.
- Executed vendor negotiations to secure competitive pricing and enhance cost management for projects.
- Coordinated efforts between production and finance teams to ensure efficient material procurement and timely payment processes.
- Conducted comprehensive data analysis and reporting to inform decision-making regarding project profitability and supplier selection.
- Conducted thorough physical stock takes and systematically addressed discrepancies during monthly inventory management.
- Analyzed market trends and established pricing strategies that effectively balanced material costs with sales prices, ensuring sustained competitiveness.
- Coordinated efforts with estimation teams to develop compelling proposals and tenders aimed at securing pipeline project contracts.
Assistant Manager (Supply Chain & Logistics)
Grey Gold LLC: La Cure Gourmande
Dubai
07.2013 - 10.2020
- Analyzed market trends and customer data to refine demand planning and forecasting, ensuring optimal inventory availability.
- Directed comprehensive supply chain strategy development and monitored performance metrics to enhance operational efficiency and profitability.
- Oversaw inventory management processes, including verification of computations, investigation of discrepancies, monitoring of stock rotation, and planning for promotions.
- Managed relationships with freight forwarders and 3PL warehouses, overseeing distribution processes to enhance operational efficiency and partnership quality.
- Conducted in-depth analysis of sales trends and inventory management in Power BI and Tableau to inform executive decision-making.
Logistics Executive
Sharaf DG LLC
Dubai
06.2011 - 07.2013
- Oversaw procurement operations, acting as primary liaison with vendors to negotiate optimal terms.
- Conducted distribution operations while strictly following local and international compliance requirements.
- Oversaw management and control of company warehouses exceeding 6,000 square feet to enhance operational efficiency.
- Executed periodic inventory stock counts across all shops to ensure accuracy and integrity of inventory data.
- Analyzed data and prepared insightful MIS reports for logistics and brand promise teams, driving effective operational decisions.
- Oversaw logistics management for high-profile events in UAE, earning recognition and awards for exceptional execution.
Junior Executive Documentation
Mitsui O.S.K. Lines
India
05.2010 - 05.2011
- Oversaw bill of lading management, ensuring accurate manifestation in alignment with shipping instructions from customers and freight forwarders.
- Demonstrated expertise in managing shipping documentation, including certificates of origin, packing lists, invoices, and bills of lading.
- Managed customer inquiries, efficiently resolving issues and ensuring timely delivery of billing statements.
- Executed transmission of Customs Security Initiative (CSI) and Cargo Compliance Assessment and Management (CCAM) documentation to U.S. and Chinese customs for vessel dock-locking procedures.
Education
Master's in Business Administration - Supply Chain Management
Sikkim Manipal University
Dubai01.2013
Bachelor of Management Studies - Management
Mumbai University
India01.2010
Skills
- Demand Planning
- Sales Forecasting and Analysis
- Strategic Procurement
- Warehousing and Distribution
- Inventory Management
- E-Commerce Operation
- Budget Analysis
- Team Management
- Vendor Management
- Power BI
- Microsoft Dynamics Navision
Certification
SAP R/3 Module
Disclaimer
I do hereby declare the truth and authenticity of all the information in my resume
Timeline
Business Partner, Commercial Invoicing
MSC Shipping Company
04.2024 - Current
Import Client Representative
MSC Shipping Company
07.2022 - 04.2024
Procurement Manager
Bespoke Industries
09.2021 - 05.2022
Assistant Manager (Supply Chain & Logistics)
Grey Gold LLC: La Cure Gourmande
07.2013 - 10.2020
Logistics Executive
Sharaf DG LLC
06.2011 - 07.2013
Junior Executive Documentation
Mitsui O.S.K. Lines
05.2010 - 05.2011
Bachelor of Management Studies - Management
Mumbai University
Master's in Business Administration - Supply Chain Management
Sikkim Manipal University