Sumithra Raja
Dartmouth,NS
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Sobeys
10.2023 - Current
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Post-Baccalaureate Diploma - Business Management
Cape Breton University
Sydney05-2025
Master of Science - Mathematics
Theivanai Ammal College For Women
Villupuram05-2017
Skills
- Data Analysis
- Microsoft Office Suite
- Microsoft Excel Mastery
- Customer Service
- Patience and composure
- Relationship Building
Languages
English
Full Professional
Certification
- Excel Expert Certification – Microsoft Office Specialist, Expert (Office 365 and Office 2019).
Timeline
Customer Service Cashier
Sobeys
10.2023 - Current
Post-Baccalaureate Diploma - Business Management
Cape Breton University
Master of Science - Mathematics
Theivanai Ammal College For Women
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