Sumith Sunil
North Bay,ON
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Croma Electronics. Excelled in customer service and POS system operation, significantly contributing to a positive shopping environment. Skilled in teamwork and problem-solving, adept at fostering repeat business through exceptional interpersonal skills and sales expertise.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Croma Electronics
01.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Cyber Security
Canadore College of Applied Arts And Technology
North Bay, ON05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Sales expertise
- Product Sales
- POS System Operation
Languages
English
Malayalam
Hindi
Tamil
Certification
- Amazon Web Services (AWS) Certified Solutions Architect – Associate - Amazon Web Services, Inc.
Timeline
Sales Associate
Croma Electronics
01.2022 - 03.2024
Bachelor of Science - Cyber Security
Canadore College of Applied Arts And Technology
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