SUMIT SHARMA
Vanier
Summary
Dedicated Security and Communications Technician with over 15 years of experience in designing, installing, maintaining, and troubleshooting a wide range of security and communication systems across various industries, including aviation, rail transport, and corporate security. Skilled in system integration, testing, and quality assurance, with a strong focus on operational efficiency and compliance. Proven ability to manage projects, train end-users, and collaborate effectively with cross-functional teams to deliver high-quality solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Corp. Security QA Lead
Air Canada
07.2023 - Current
- Designed and installed various security systems, including CCTV camera systems, Building Access Control systems, Intrusion Detection systems, and License Plate Recognition systems, ensuring alignment with client requirements and adherence to industry standards
- Diagnosed and troubleshot hardware and software issues in existing security systems to maintain optimal performance and functionality
- Developed comprehensive test cases and scenarios using JIRA for different security systems to validate functionality and detect potential issues
- Executed test cases, meticulously identified and documented bugs and defects, and collaborated closely with development teams to ensure prompt resolution
- Integrated diverse security systems with existing infrastructures to guarantee seamless operation and compatibility, enhancing overall system efficiency
- Provided extensive training and support to end-users and clients, covering system usage, maintenance, and troubleshooting, ensuring user proficiency and satisfaction
- Maintained detailed and accurate documentation of system designs, installation procedures, troubleshooting steps, and test results for use in future projects and references
- Worked collaboratively with project managers to ensure projects were completed on schedule, within budget, and met all specified requirements
- Generated dashboards and reports in JIRA to monitor project progress, identify potential issues early, and communicate updates effectively to stakeholders.
Communications Technician
Alstom Transport
09.2022 - 07.2023
- Conducted routine preventive maintenance and corrective maintenance to ensure the continuous operation and safety of the Communication-Based Train Control (CBTC) systems and associated subsystems
- Diagnosed and repaired faults in various subsystems, including Zone Controllers, CBTC, WaySide Equipment, Guidway Intrusion Systems, Passenger Information Display systems, CCTV, Access Control, and Public Address & General Alarm (PAGA) systems, minimizing service disruptions
- Assisted senior engineers in maintaining and troubleshooting complex CBTC and signalling systems, including Verification & Validation (V&V), Automatic Train Operation (ATO), Site Acceptance Testing (SAT), System Integration Testing (SIT), Positive Train Control (PTC), and related communication equipment
- Documented all maintenance activities, incidents, and solutions to ensure compliance with regulations and to create a comprehensive knowledge base for future reference
- Monitored system performance continuously, promptly reporting any issues to senior engineers to minimize operational downtime and ensure reliable service
- Performed work orders and corrective maintenance in accordance with the maintenance management system, contributing to operational efficiency and compliance through detailed technical reports and maintenance documentation.
Production Assistant
Tamarack Industries
01.2022 - 08.2022
- Assembled, commissioned, and tested various heat machines, including models such as HK150 and HK300, ensuring all units met quality standards before delivery.
Electronic Security Technician
Securitas Electronic Security
01.2019 - 11.2021
- Installed, serviced, and commissioned various security systems, including Wireless, IP, and Analog CCTV, Access Control systems, and Door Operators, ensuring all systems were fully operational and met client specifications
- Designed comprehensive project plans tailored to client needs, trained customers on system operation, and provided ongoing technical and software support
- Developed, monitored, and reported on preventative maintenance schedules for all installed security systems, ensuring optimal system performance and longevity
- Coordinated and reviewed all project documentation, including delivery notes, maintenance and operation manuals, testing and commissioning procedures, and inspection reports, ensuring all documentation was accurate and complete.
AFC & CCTV Technician
Serco Middle East
05.2015 - 09.2018
- Assisted AFC Engineers in executing all levels of preventive and corrective maintenance on Automatic Fare Collection (AFC) systems, including Automatic Gates, Ticket Vending Machines (TVMs), Ticket Office Machines (TOMs), Central Control systems, and Car Park systems
- Conducted corrective maintenance of station equipment, both at grade and underground, utilizing SCADA/ATS/CCTV/Building Automation Control Systems (BACS) and coordinated necessary maintenance activities with in-house teams or outsourced contractors
- Supported fault controllers in identifying and addressing faults and failures from stations, depots, and trains, coordinating with maintenance teams and contractors to resolve issues promptly
- Liaised with joint ventures for defect escalation and rectification across the entire network, ensuring minimal service disruption
- Operated the Material Management System (MMS) as required to support maintenance activities and inventory management
- Performed first-line corrective actions that could affect Metro services, keeping fault controllers informed of progress and expected completion times
- Tested and commissioned AFC equipment, including AFC Gates, TVMs, TOMs, and CCTV systems, located in stations and central computer rooms, ensuring all systems were fully operational and met quality standards
- Participated in the design and implementation process for new AFC Gates, TVMs, and TOM installations, working closely with management, clients (RTA), and Thales to ensure successful project completion
- Conducted onsite and remote testing of AFC systems, Network Video Recorders (NVR), Storage Expansion Boxes, media converters, and CCTV cameras.
Project/Service Engineer
Tyco Fire & Security Ltd.
09.2011 - 05.2015
- Managed projects involving the installation and maintenance of various security systems, including Wireless, IP, and Analog CCTV, Access Control, Biometric systems, Passenger Information Systems (PIS), Public Address Systems (PAS), and Intrusion Alarm systems
- Played a key role in pre-sales strategic planning, demonstrating complete Extra-Low Voltage (ELV) system solutions to potential clients
- Developed project plans, trained customers on system use, and provided technical and software solutions to ensure customer satisfaction and system efficiency
- Managed all aspects of project documentation, including delivery notes, maintenance and operation manuals, testing and commissioning procedures, and inspection reports.
Site Supervisor
Minimax Pvt. Ltd
06.2010 - 03.2011
- Supervised fire alarm system installation projects at Indira Gandhi International Airport, India, ensuring all projects were completed on time and met safety and quality standards
- Tracked project deliveries using project management tools, ensuring all milestones were met, and identified potential risks early to mitigate project delays
- Resolved, traced, and escalated critical issues to minimize project risk factors and maintain project timelines
- Directed, supervised, supported, and coordinated project staff to ensure efficient project execution
- Communicated effectively with clients, subcontractors, and vendors to establish strong working relationships and ensure project success
- Controlled and scheduled supplier activities to ensure smooth installation, testing, and commissioning of all systems.
Site Engineer Security Systems
Honeywell Building Solutions
10.2008 - 03.2010
- Managed customer service calls and scheduled preventive maintenance for various security systems, ensuring all systems remained fully operational and met customer satisfaction standards.
Education
High School Diploma -
Seth Jai Prakash Polytechnic
06.2008
Skills
- Security Systems Design and Installation: Expertise in designing and installing CCTV systems, access control systems, intrusion detection systems, license plate recognition systems, and building automation systems according to client needs and industry standards
- System Maintenance and Troubleshooting: Proficient in diagnosing and troubleshooting hardware and software issues for various systems, including CBTC, zone controllers, AFC equipment, PIDS, CCTV, NVR, and access control systems
- Testing and Quality Assurance: Experienced in creating test cases, executing them, and identifying defects using JIRA; skilled in system testing, including site acceptance testing (SAT) and system integration testing (SIT)
- Client Training and Support: Experienced in providing training and support to end-users and clients on the use, maintenance, and troubleshooting of security and communication systems
- Communication and Collaboration: Effective communicator with experience working with project managers, engineers, contractors, and clients to ensure smooth project execution and high-quality service delivery
- Software Proficiency: Proficient in using software tools like JIRA for bug tracking and project management, and familiar with various security and communication system software platforms
Certification
- 9000 Series NVR Initial Setup Certificate from March Network
- OTDR/iOLM from EXFO
- DMP Intrusion Detection System
- Verint Edge VR Certification Training
- Salient System CCTV Certification
Languages
English
Professional Working
Timeline
Corp. Security QA Lead
Air Canada
07.2023 - Current
Communications Technician
Alstom Transport
09.2022 - 07.2023
Production Assistant
Tamarack Industries
01.2022 - 08.2022
Electronic Security Technician
Securitas Electronic Security
01.2019 - 11.2021
AFC & CCTV Technician
Serco Middle East
05.2015 - 09.2018
Project/Service Engineer
Tyco Fire & Security Ltd.
09.2011 - 05.2015
Site Supervisor
Minimax Pvt. Ltd
06.2010 - 03.2011
Site Engineer Security Systems
Honeywell Building Solutions
10.2008 - 03.2010
High School Diploma -
Seth Jai Prakash Polytechnic
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