Sumit Kumar
Newmarket,ON
Summary
Dynamic and results-oriented professional with a proven track record at Petro-Canada, enhancing customer satisfaction and streamlining operations. Excelled in customer service and cash handling, demonstrating exceptional teamwork and problem-solving abilities. Adapted to diverse work environments, significantly contributing to team efforts and organizational improvements.
Overview
3
3
years of professional experience
Work History
Sales Associate
Petro-Canada
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Volunteer Automotive Technician Workshop
Seneca College of Applied Arts and Technology
09.2024 - 10.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Intern
Wahi Digital Marketing
01.2022 - 06.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Diploma - Computer Programming
Seneca College of Applied Arts And Technology
North York, None12-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Cash handling
- Adaptable Work Hours
Languages
English
Full Professional
Hindi
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
Timeline
Volunteer Automotive Technician Workshop
Seneca College of Applied Arts and Technology
09.2024 - 10.2024
Sales Associate
Petro-Canada
07.2023 - Current
Intern
Wahi Digital Marketing
01.2022 - 06.2022
Diploma - Computer Programming
Seneca College of Applied Arts And Technology
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