Sumit Gujjar
Surrey,BC
Summary
Dynamic and results-driven professional with strong leadership and customer service focus, experienced at Freshco as a Closing Supervisor. Proven ability to enhance customer loyalty through effective conflict resolution and meticulous financial auditing. Skilled in retail inventory management and staff training, ensuring a positive and organized shopping environment.
Overview
5
5
years of professional experience
Work History
Closing Supervisor
Freshco
09.2024 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
- Coordinated with sellers, buyers, escrow agents, and real estate agents to complete loan submissions and scheduled closing dates.
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
Grocery Clerk
FreshCo
03.2024 - 08.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Customer Service Representative
Relliance Retail
07.2020 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
University of Fraser Valley
Abbotsford, BC12-2025
Bachelor of Arts - Arts
Kurukshetra University
Kurukshetra04-2020
Skills
- Customer service focus
- Workplace safety
- Staff training and development
- Policy enforcement
- Strong leadership
- Retail inventory management
- Multitasking ability
Languages
English
Professional Working
Punjabi
Professional Working
Timeline
Closing Supervisor
Freshco
09.2024 - Current
Grocery Clerk
FreshCo
03.2024 - 08.2024
Customer Service Representative
Relliance Retail
07.2020 - 06.2023
High School Diploma -
University of Fraser Valley
Bachelor of Arts - Arts
Kurukshetra University
Similar Profiles
Jack Lewis Djiffouet TchioJack Lewis Djiffouet Tchio
Front End Supervisor at FreshcoFront End Supervisor at Freshco
Chase FontaineChase Fontaine
Deli and Produce Clerk at FreshCoDeli and Produce Clerk at FreshCo
TAHA HUSSEINTAHA HUSSEIN
Produce Clerk at FreshCoProduce Clerk at FreshCo