SUMIRE TOSHIMA
135 Sheppard Ave East Norh York,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Office Administrator
Ltd KinkiService
10.2020 - 11.2023
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Interacted with customers by phone, email, or in-person to provide information.
Restaurant Waiter
Dining Bar Blackbeard
09.2016 - 09.2020
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Followed recipes and chef instructions to prepare food correctly.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Expedited food orders accurately and efficiently to meet customer expectations while adhering to quality standards.
Education
ILAC International Language Academy of Canada
Toronto, ON01.2024
High School Diploma -
Kansai Fukushi University Konkotoin High School
Osaka, Japan03.2013
Skills
- Positive attitude
- Excellent communication
- Time management
- Food safety awareness
- Food Handling
- Reliable and Responsible
- Adaptable and Flexible
Additional Information
VISA：WORK PERMIT
EXPIRY DATE ：2024/12/04
Timeline
Office Administrator
Ltd KinkiService
10.2020 - 11.2023
Restaurant Waiter
Dining Bar Blackbeard
09.2016 - 09.2020
ILAC International Language Academy of Canada
High School Diploma -
Kansai Fukushi University Konkotoin High School
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