Sumin Ju
Toronto,Canada
Summary
Experienced food service manager with proven skills in team leadership, food safety compliance, and delivering outstanding customer service. Adept at thriving in fast-paced environments and promoting strong team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew
Chipotle
Toronto, ON
10.2024 - Current
- Greet and serve customers with accuracy and professionalism
- Assemble food items according to company standards
- Keep prep and service areas clean and fully stocked
Shift Manager
Subway
, South Korea
01.2022 - 09.2023
- Supervised daily operations and coordinated part-time staff
- Trained new employees in food preparation and hygiene standards
- Managed inventory, placed orders, and reduced food waste
- Resolved customer complaints professionally, maintaining high satisfaction ratings
Server
Dried pollack bar
, South Korea
01.2022 - 12.2022
- Served food and beverages in a casual dining setting
- Fostered a welcoming and enjoyable atmosphere
- Provided personalized menu recommendations based on customer preferences
- Prepared alcoholic and non-alcoholic beverages following standard recipes
Crew
McDonald's
, South Korea
08.2021 - 02.2022
- Prepared food and drink orders in a high-volume, fast-paced environment
- Maintained cleanliness of the dining and kitchen areas
- Assisted team members during peak hours to ensure smooth operations
Education
Bachelor's Degree - Department of Public Administration
Kyonggi University
South KoreaSkills
- Team Leadership & Staff Training
- Customer Service Excellence
- Fast-paced Environment Adaptability
- Inventory Management & Ordering
Certification
- SMART SERVE
Languages
- English
- Korean
Visa Expiration
- Working Holiday - 08/21/2026
Personal Information
- Availability: Part- time
Timeline
Crew
Chipotle
10.2024 - Current
Server
Dried pollack bar
01.2022 - 12.2022
Shift Manager
Subway
01.2022 - 09.2023
Crew
McDonald's
08.2021 - 02.2022
Bachelor's Degree - Department of Public Administration
Kyonggi University
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