Sumesh Sapkota
Kitchener,ON
Summary
Motivated and responsible individual with a passion for driving and serving the community. Seeking and opportunity to leverage strong communication skills, attention to detail, and dedication to safety in a role as a City Bus Driver.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Skip The Dishes
11.2021 - Current
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.
- Monitored road and weather conditions for safe driving.
- Inspected vehicle before each trip to ensure safe operation, completing necessary repairs or maintenance as needed.
Customer Service Representative
WALMART, Canada
05.2018 - 09.2019
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
Education
Diploma - Industrial Mechanical Millwright
Cambrian College
Greater Sudbury, ON05.2019
Skills
- Valid driver's license (G License) with a clean driving record
- Good Communication and Interpersonal Skills
- Ability to remain calm and composed under pressure
- Strong attention to detail and adherence to safety protocols
- Basic Knowledge of vehicle maintenance and inspection procedure
- Familiarity with local traffic laws and regulations
Timeline
Delivery Driver
Skip The Dishes
11.2021 - Current
Customer Service Representative
WALMART, Canada
05.2018 - 09.2019
Diploma - Industrial Mechanical Millwright
Cambrian College
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