Sumer Singh
Yellowknife,NT
Summary
Professional Security Officer with experience in shelter and sobering centre environments. Highly skilled in access control, safety patrols, incident prevention, and emergency response. Proven ability to manage aggressive or intoxicated individuals using verbal de-escalation and policy-based intervention. Strong knowledge of use-of-force guidelines, documentation, and collaborative response with shelter staff, EMS, and RCMP. Committed to maintaining a safe, orderly, and respectful environment.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Security Officer/Sobering Center
Risk Control Canada
Yellowknife
07.2024 - Current
- Monitored clients in shelter and sobering centre environments to ensure safety and compliance with facility rules
- Conducted regular wellness and security checks throughout shifts
- Assisted with client intake, orientation, and discharge procedures
- Documented incidents, client behaviour, and shift activities accurately and professionally
- Worked closely with supervisors, and emergency services when required
- Maintained a clean, safe, and respectful environment for all clients
- Used verbal de-escalation techniques to manage aggressive or disruptive behaviour
- Assisted with removing clients from the facility when required, following policy and use-of-force.
- Monitored intoxicated individuals in the Sobering center for medical or safety concerns
Automotive Technician
Mr Lube
White Rock, British Columbia
12.2020 - 01.2024
- Performed routine maintenance and repairs on various vehicle makes and models.
- Inspected vehicles for safety issues and recommended necessary repairs.
- Utilized diagnostic equipment to identify mechanical problems efficiently.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Education
Associate of Arts - General Studies
Alexander College
Burnaby, Bc 09.2018 - 12.2021
Skills
- Safety monitoring
- Risk assessment
- Incident documentation
- De-escalation techniques
- Incident and shift Reporting
- Conflict Resolution
- Problem Solving skills
- Crisis Intervention and De-escalation
- Adaptability in High-Stress Environments
- Reliability and Punctuality
- Calm Response under pressure
Certification
- First aid & CPR
- Pressure Point Control Tactics (PPCT)
Timeline
Security Officer/Sobering Center
Risk Control Canada
07.2024 - Current
Automotive Technician
Mr Lube
12.2020 - 01.2024
Associate of Arts - General Studies
Alexander College
09.2018 - 12.2021