Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Additional Information
Timeline
Generic
Sumeghkumar  Thakor

Sumeghkumar Thakor

Brampton,ON

Summary

Excellent verbal and written communication, active listening, and analytical problem-solving abilities are brought to the table by the customer service representative. Improves client experiences by using customer-focused behaviors, being aware of what the consumer wants, and offering personalized solutions that attract repeat business.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

McDonald's
09.2021 - 11.2023

Ordering: Precisely receiving orders for food and drinks from patrons at the counter and via the drive-through.
Processing Payments: Accurately and quickly managing payments made with cash, credit cards, and mobile devices.
Food and Drink Preparation: Helping to prepare food and drinks by McDonald's guidelines.
Keeping the eating area, counter, and restroom spaces tidy and orderly is part of maintaining cleanliness.
Managing Customer Inquiries: Responding quickly and competently to queries and issues raised by customers.
Ensuring Customer Satisfaction: Making sure patrons are happy with their meals and taking care of any potential problems.
Respecting Health and Safety Standards: Complying with all regulations pertaining to food safety and hygiene.
Teamwork: Cooperating with other members of the team to guarantee efficient operations and top-notch customer support.

Customer Service

KFC
07.2020 - 11.2021

Ordering: Accurately receiving consumer orders for food and drink at the counter and via the drive-through.
Processing Payments: Correctly and efficiently managing payments made with cash, credit cards, and mobile devices.
Food and Beverage Preparation: Helping to prepare and assemble food products for KFC policies and guidelines.
Maintaining Cleanliness: Making sure the restrooms, counter, and eating areas are tidy and spotless.
Taking Care of Customer Inquiries: Responding politely and swiftly to queries, grievances, and complaints from customers.
Ensuring Customer Satisfaction: Ensuring that patrons are happy with their meals and orders; swiftly addressing any concerns.

Education

High School Diploma -

Sheridan College Institute of Technology And Advanced Learning
Brampton
05.2025

Skills

  • Teamwork
  • Time management
  • Adaptability
  • Critical Thinking
  • Organization
  • Problem-solving
  • Customer Service
  • Active Listening
  • Data Entry
  • Customer Relations
  • Computer Proficiency

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Personal Information

  • Title: general laborer
  • Nationality: Indian

Hobbies and Interests

  • Leadership Award
  • Volunteer Work
  • Sports and Competitions
  • Cooking and Baking
  • Food Blogging or Photography
  • Event Planning
  • Language Learning

Additional Information

Availability

Monday

  • 2 pm - Overnight

Tuesday

  • 5 pm - Overnight

Wednesday

  • 8 pm - Overnight

Thursday

  • 1 pm - Overnight

Friday

  • Anytime

Saturday

  • Anytime

Sunday

  • Anytime


Timeline

Customer Service Representative

McDonald's
09.2021 - 11.2023

Customer Service

KFC
07.2020 - 11.2021

High School Diploma -

Sheridan College Institute of Technology And Advanced Learning
Sumeghkumar Thakor