Sumeet Singh

• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Received and unpacked shipments and new equipment as directed.
• Performed cycle counts and inventory control to accurately track product levels.
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
• Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
• Used hand-held scanners and physical logs to accurately track item movements.
• Packed items into appropriate containers for shipment.
• Managed warehouse operations and verified proper shipment procedures.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel.
• Shipped material and performed boxing, packing, labeling and preparation of related documents.

• Achieved perfect attendance and on-time record.
• Provided positive first impressions to welcome existing, new and potential customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Meeting with more than 40 people a day for sales and donations.

Responsible employee with Forklift License with great work experience to manage new people.

• Provided primary customer support to internal and external customers in fast-paced environment.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Regularly exceeded daily sales and product add-on quotas.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

• Stepped into additional roles during busy times to boost coverage of important stations
• Cleaned and organized kitchen stations to promote team efficiency
• Operated standard kitchen equipment with focus on safety and sanitation
• Surpassed sales goals through implementation of effective marketing strategies.
• Investigated and resolved customer inquiries and complaints quickly.
• Educated customers about billing, payment processing and support policies and procedures.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns..
• Cultivated customer loyalty, promoted repeat customers and improved sales.
• Answered customer telephone calls promptly to avoid on-hold wait times.