Sumeet Ladhar
Victoria,BC
Summary
Results-driven business owner and operations manager with over 5 years of experience in team leadership, customer service, and maintaining high operational standards. Proven track record in managing daily operations, staff training, and ensuring compliance with safety regulations. Skilled in optimizing workflows, implementing efficient scheduling systems, and maintaining quality control across diverse service environments. Adept at fostering team collaboration and adapting quickly to changing business needs
Overview
8
8
years of professional experience
Work History
Owner and operator of a cleaning business
Absolute Business Maintenance Ltd.
01.2022 - Current
- Oversee daily operations and scheduling to ensure efficient cleaning services.
- Recruiting, training, and managing staff to ensure high performance and adherence to standards.
- Adhere to safety regulations and ensure proper use of cleaning supplies and equipment.
- Ensuring all operations comply with industry safety standards and regulations, like maintaining safety in logistics operations.
- Evaluated suppliers to maintain cost controls and improve operations
Produce Associate
Walmart
09.2019 - 03.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Demonstrated commitment to sustainability by promoting locally-sourced products and minimizing waste through responsible inventory management.
Cleaning Supervisor
Tricom Building Maintenance Ltd. |
06.2021 - 12.2021
- Oversee daily operations and scheduling to ensure efficient cleaning services.
- Recruiting, training, and managing staff to ensure high performance and adherence to standards.
- Adhere to safety regulations and ensure the proper use of cleaning supplies and equipment.
- Ensuring all operations comply with industry safety standards and regulations, like maintaining
- Safety in logistics operations.
Line Cook
Anchor Inn Pub
10.2020 - 03.2021
- Performing food preparation, cooking and plating duties according to restaurant standards.
- Inspecting food processing chain to ensure food safety procedures
- Maintaining clean and food-safe stations.
- Training new team members.
- Setting up and stocking food items and necessary supplies.
- Performing inventory checks and completing temperature and food storage logs.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and malfunctions.
Grill Cook
Fat Burger
08.2019 - 09.2020
- Skilled in working at the grill, food preparation, fryer, assembly, and expo station.
- Overlooked all kitchen operations to ensure smooth operation.
- Training new staff members.
- Maintained food, cleaning, and safety standards.
Manager
Coffee Culture
06.2018 - 07.2019
- Responsible for taking care of the whole food processing chain, including taking orders, preparation and serving.
- Managed online store performance by ensuring the quality and quantity of food delivered.
- Training new team members and assigning jobs according to their ability.
- Key person-maintained adequate communication between team members and the management.
Fulfillment / Produce Associate
Walmart
03.2017 - 07.2019
- Stocking, packaging food products according to standard procedures.
- Ensuring the quality and quantity check of products on daily basis.
- Proactively sought out customers inquiries and assisting them across sales floor.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
Barista
Coffee Culture
09.2016 - 07.2017
- Greet customers, take orders, and provide information about menu items and specials.
- Process payments accurately, manage cash registers, and handle customer transactions.
- Training new team members and assigning jobs according to their abilities.
- Work closely with other staff members to ensure efficient service and a positive customer experience.
Education
High School Diploma -
Durham College
Oshawa, ON.03.2018
Skills
- Customer-oriented
- Exceptional time management
- People Leadership
- Exceptional Communicator
- Interior and exterior cleaning
- Business Development
- Decision-making skills
- Ability to work independently
- Motivation to excel
- Customer Satisfaction
- Business Management
Accomplishments
- Successfully managed daily operations and scheduling for a janitorial company , ensuring efficient service delivery and compliance with industry safety standards, which resulted in a 20% increase in client satisfaction and retention.
- Recruited, trained, and led a high-performing team of staff , enhancing productivity and adherence to safety regulations, thereby reducing operational errors by 15% and improving overall service quality.
- Implemented streamlined operational processes and safety protocols , leading to a 25% reduction in workplace incidents and a significant improvement in efficiency and service reliability.
Timeline
Owner and operator of a cleaning business
Absolute Business Maintenance Ltd.
01.2022 - Current
Cleaning Supervisor
Tricom Building Maintenance Ltd. |
06.2021 - 12.2021
Line Cook
Anchor Inn Pub
10.2020 - 03.2021
Produce Associate
Walmart
09.2019 - 03.2022
Grill Cook
Fat Burger
08.2019 - 09.2020
Manager
Coffee Culture
06.2018 - 07.2019
Fulfillment / Produce Associate
Walmart
03.2017 - 07.2019
Barista
Coffee Culture
09.2016 - 07.2017
High School Diploma -
Durham College
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