Sumeet Dhillon
Abbotsford,Canada
Summary
Detail-oriented Candidate offering plenty years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Coordinator(contract)
Ace Environmental Solutions
05.2024 - 10.2024
- Improved project efficiency by streamlining communication between team members and stakeholders.
- Assisted in proposal development, contributing to increased funding opportunities for environmental health projects.
- Developed strong relationships with government agencies such as Worksafe BC and local community organizations to foster positive partnerships in addressing environmental health concerns.
- Mentored junior team members, sharing knowledge of effective project coordination in field of environmental health management.
- Enhanced risk management with thorough analysis of potential environmental impacts on projects.
- Developed comprehensive project plans, ensuring all milestones were clearly defined and achievable.
- Solid working knowledge of principles, theories, concepts and practices of project management
- Solid analytical thinking and problem-solving skills
- Solid time management skills to balance and coordinate effort across multiple, concurrent activities
- Solid interpersonal skills to build and maintain relationships with multiple internal and external stakeholders
- Solid verbal and written communication skills
- Solid technical skills in business and project management computer applications and databases
- Provides specialist project management support for projects within the Infrastructure Management and Engineering division
Safety and Compliance supervisor
Canamex cabra transportation and logistics
09.2023 - 05.2024
- Maintaining Driver files, truck, trailer files, and maintenance files
- Monitor and screen driver hiring according to criteria, maintain DQ
- Maintaining compliance-related documents
- Experts in Check the logs, eld
- Monitor pre-employment and random drug test
- Know about clearing house and how to run limited and annual queries
- Monitor tickets and examination reports, and take corrective measures
- Analyze accidents to determine the cause and take corrective measures, maintain accident files, and maintain accident register worksheet
- Analyzed over 50 accident reports to identify root causes and implemented corrective actions, resulting in a streamlined process that reduced future incidents by increasing compliance training sessions for drivers.
- Monitor and analyze the data on the DQ and CVOR
- Expert in doing IFTA permits
- Renew Permits and Certificates - IFTA, CVOR, UCR, NMFTA, MCS-150, DTOPS, OHIO, NM, KY
- IFTA quarterly filing
- Renew and analyze the CTPAT, PIP -CSA
- Know about Driver training
Reservation Service Agent
Enterprise Mobility
08.2023 - 02.2024
- Answer customer questions and provide assistance based on each customer's needs and requests, by brand
- In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both
- Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return
- Prepare Rental Agreement Folder with all required information
- Offer all customers assistance with directions, maps, local area information and appropriate service information
- Answer telephone in a friendly, helpful and prompt manner
- Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty
- Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service
- Assist customers within the queue to minimize any wait time and provide the most efficient service possible
Front Desk Supervisor
Best Western Peace Arch Inn
09.2020 - 09.2022
- Process guest check ins by making and confirming reservations, assigning rooms, issuing and activating room keys
- Provide information and transfer phone calls
- Assist management in training, evaluating and coaching staff in job duties, safety procedures and company policies
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolve complaints and work-related problems
- Record, store and maintain all financial files and information in accordance with document retention and confidentiality policies
- Verify batch figures for card payments, reconcile revenue postings and complete end-of-day, and balance day accounts for the front desk
- Post cash entries into accounting system
- Maintain accurate records of daily transactions and prepare posting of adjustments and revenue write-offs
- Managing and processing payments for the third-party websites like Expedia and Booking.com etc
- Monitor Stocks and Order Supplies and office materials
- Assign work schedules for overnight employees and review office log book and whole day's activity reports
- Ensure smooth operation of Reservation Systems, Equipment and Machinery at the Hotel, and arrange for maintenance and repair work
- Follow all policies and procedures relating to the Front Desk Reservations, Guest Services, Housekeeping and Night Audit
- Respond to Emergency situations as required following established procedures
- Maintain the privacy and security of guests and coworkers
- Report incidents and unsafe conditions to manager, maintain awareness of undesirable persons on property premises
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Logistics Coordinator/Planner
Canamex Transportation
10.2019 - 05.2020
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Data Analysis: Utilize software like Tableau,TRANSPLUS and Excel to analyze ridership and transit performance.
- Visual Communication: Develop maps and presentations to communicate program goals and analyses.
- Transit Improvements: Assist in enhancing transit services for for organizations and local communities(such as First nations).
- Community Engagement: Work with staff and community members to gather input and respond to needs.
- Stakeholder Communication: Address inquiries from customers and stakeholders.
Education
College Diploma - Hospitality Management
St. Clair College
Windsor, ON04.2020
Skills
- Cost Estimation
- Partnership cultivation
- Multicultural Sensitivity
- MS Office Suite
- Work Breakdown Structure
- Critical path analysis
- Slack Communication
- Scheduling expertise
- Legal Research
- Compliance Monitoring
- Internal Auditing
- Project plans
- Project management
- Product delivery
- Problem solving
Languages
English
Personal Information
Willing To Relocate: Anywhere
Certification
- Google Project Management, Professional Certificate – Coursera and Google.
- Basic Security Officer Training Certification
- Class 5 Driver's License
- Clean driver's Abstratct
Timeline
Project Coordinator(contract)
Ace Environmental Solutions
05.2024 - 10.2024
Safety and Compliance supervisor
Canamex cabra transportation and logistics
09.2023 - 05.2024
Reservation Service Agent
Enterprise Mobility
08.2023 - 02.2024
Front Desk Supervisor
Best Western Peace Arch Inn
09.2020 - 09.2022
Logistics Coordinator/Planner
Canamex Transportation
10.2019 - 05.2020
College Diploma - Hospitality Management
St. Clair College
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