Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Languages
Timeline
Generic

Sumayah Darag

Hamilton,ON

Summary

Friendly Fast Food Worker offering 3 years of experience in food service roles. Skilled in performing safe food handling processes, customer service and sales transactions in fast-paced environments. Focused on greeting all customers positively.

Overview

3
3
years of professional experience

Work History

TEAM MEMBER

BURGER KING
06.2020 - 08.2023
  • Provide quality food and beverages by constantly following all recipes and presentation standards
  • Follow health, safety, and sanitation guides for all products
  • Deliver a warm atmosphere
  • Ensure products are stocked
  • Maintain restaurant cleanliness including exterior, restrooms, dining, and counter areas
  • Take suitable and instant action to resolve guest complaints
  • Follow up to ensure satisfaction
  • Support company sales events and promotions
  • Offer additional menu items to guests
  • Remain up to date with product knowledge and company communication
  • Ensure the safety of guests and team members by following BURGER KING policies and procedures, including those for cash handling, safety, and security
  • Maintain positive relationships with team members and embrace diversity
  • Work with team members to deliver engaging guest service and complete operational tasks.

TEAM MEMBER

BULK BARN
02.2022 - 05.2022
  • Maintain a clean and organized bulk section, ensuring proper labeling and stock rotation
  • Address customer inquiries and concerns, ensuring a positive shopping experience
  • Assist customers in selecting and weighing bulk items, providing product knowledge and recommendations.

Education

Diploma - Business Administration And Management

Mohawk College
Hamilton, ON
04.2026

Skills

  • Fluent in Arabic (speaking, reading, writing)
  • Hard-working
  • Organizations
  • Initiative
  • Time Management
  • Leadership
  • Communication skills
  • Friendly and approachable
  • Teamwork and Collaboration
  • Attention to Detail
  • Training and Mentoring

Volunteer Experience

  • YMCA Youth Social Media Team, 04/01/20, 01/01/21, Provide feedback to YMCA staff and supervisors regarding social media campaigns, Participate in bi-weekly Zoom meetings with YMCA staff, Participate in IG Live sessions with NYC Staff when required, Develop social media plan for youth outreach
  • YMCA Newcomer Youth Advisory Committee, 09/01/17, 01/01/22, Participated in a 5 week Peer Leadership course facilitated by YMCA staff each year, Served as a Peer Leader in the YMCA for the past two years, Participate as a regular member of the Youth Advisory Committee where I served as Co-Chair from Oct. 2018-June 2019, Help to engage youth in programs at the Newcomer Youth Centre through community outreach at Lake Avenue Public Elementary school, Communicate regularly with YMCA staff and program supervisors
  • SANTA GIFT WRAPPING, 12/01/19, 12/01/19, Responsible for wrapping gifts with care and attention to detail. This includes selecting appropriate wrapping paper, folding, and taping neatly, and adding decorative elements if required., Cash handling, Successfully managed high volumes of gifts, demonstrating efficiency in completing tasks within tight timeframes while maintaining a commitment to quality.

References

Erdic Leon, 437-260-6155 

John Coburn, 289-339-9248

Languages

English
Professional Working
Arabic
Native or Bilingual

Timeline

TEAM MEMBER

BULK BARN
02.2022 - 05.2022

TEAM MEMBER

BURGER KING
06.2020 - 08.2023

Diploma - Business Administration And Management

Mohawk College

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Sumayah Darag