Job Search Status
Open to workDesired start date: Immediately
Open To Work
SUMATI SHARMA
Abbotsford,BC
Work Preference
Summary
Dynamic professional with extensive experience at Best Service Pros, excelling in operational support and HR coordination. Proven ability to manage multiple priorities while maintaining confidentiality and delivering exceptional customer service. Proficient in advanced Excel and skilled in organizational management, driving efficiency and enhancing team performance in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Best Service Pros
, Canada
01.2021 - 12.2024
- Delivered day-to-day administrative and operational support within a fast-paced, on-site work environment, supporting management and front-line operations.
- Acted as a primary point of contact for incoming phone calls, emails, visitors, contractors, and service providers, ensuring high standards of customer service and professional communication.
- Supported front desk and reception operations by maintaining a welcoming, organized, and service-oriented environment.
- Coordinated equipment usage, maintenance requests, and vendor communication to resolve operational and facility-related issues promptly.
- Managed multiple deadlines while ensuring adherence to policies and procedures, showcasing strong organizational skills and attention to detail.
- Maintained accurate administrative records, logs, reports, and documentation, supporting compliance with established procedures.
- Assisted with invoice tracking, purchasing records, data entry, and basic financial administration using Excel and Google Sheets.
- Ordered office and site supplies, tracked inventory, received deliveries, and maintained accurate inventory records.
- Coordinated incoming and outgoing mail, courier services, and delivery schedules to support operational workflows.
- Maintained shared spaces, offices, and common areas by monitoring cleanliness, organization, safety, and supply levels.
- Exercised discretion, confidentiality, and professionalism when handling sensitive information and representing the organization.
HR Executive – Operations & Coordination
Staffing Solution
, India
03.2017 - 02.2020
- Coordinated administrative activities across recruitment and operations functions to streamline processes.
- Facilitated high-volume recruitment campaigns and job fairs, enhancing candidate experience and operational efficiency.
- Conducted initial candidate interviews and coordinated interviews with international employers (virtual and in-person).
- Screened resumes and scheduled interviews while maintaining comprehensive candidate and client records for better tracking.
- Prepared documentation including candidate profiles, offer letters, and employment records.
- Communicated job requirements, policies, and contractual details clearly while maintaining confidentiality.
- Updated recruitment databases and generated reports for internal stakeholders.
- Assisted in drafting job descriptions aligned with client requirements and industry standards.
Education
MBA - Business Administration And Management
University Canada West
Vancouver, BC06-2022
BBA -
Guru Gobind Singh Indraprastha University
India01.2014
Skills
- Microsoft Office Suite
- Google Workspace
- Confidentiality
- Multitasking
- Time management
- Organizational skills
- Advanced Excel proficiency
- Data tracking and reporting
- HR platforms expertise
- Workflow management tools
- ADP software knowledge
- JazzHR familiarity
- Asana project management
Certification
- PHR Introduction
- Risk Management for HR
- Onboarding Excellence
- JHSC: Right to Refuse & Consultation
- JHSC: Inspections and Investigations
Availability
Flexible schedule including evenings and weekends
References
References available upon request.
Timeline
Assistant Manager
Best Service Pros
01.2021 - 12.2024
HR Executive – Operations & Coordination
Staffing Solution
03.2017 - 02.2020
MBA - Business Administration And Management
University Canada West
BBA -
Guru Gobind Singh Indraprastha University