Sumathy Pathmanathan
Toronto,ON
Summary
Dedicated and friendly individual with a passion for delivering exceptional customer service. Experienced in customer-facing roles, adept at thriving in fast-paced environments, and committed to providing memorable experiences for customers. Seeking to leverage skills and enthusiasm to contribute to the team at Tim Hortons.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Ziing Final Mile Inc.
2014.06 - Current
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier
KFC Restaurant
2013.01 - 2014.03
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Arts - Political Sciences
University of Jaffna
Jaffna, Sri Lanka06.1990
Skills
- Customer Service
- Communication
- Teamwork
- Problem-Solving
- Adaptability
- Time Management
- Food Safety
- Basic Math Skills
Languages
English
Professional Working
Tamil
Native or Bilingual
Timeline
Warehouse Associate
Ziing Final Mile Inc.
2014.06 - Current
Cashier
KFC Restaurant
2013.01 - 2014.03
Bachelor of Arts - Political Sciences
University of Jaffna
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