Sumant Sheludkar
Folsom
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Workday Consultant - Delivery Management
E1 Consulting
06.2022 - Current
- Enhanced Workday system functionality by implementing customized configurations and integrations.
- Collaborated with cross-functional teams to develop solutions for complex business challenges using Workday tools.
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining high-quality deliverables in a fast-paced environment.
- Provided detailed project status updates to stakeholders and executive management.
- Assisted clients in transitioning from legacy systems to the Workday platform, ensuring smooth deployment and user adoption.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Conducted thorough testing of new features and system updates, identifying issues and recommending improvements.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Developed project plans identifying key issues, approaches and performance metrics.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Prepared and submitted project invoices for review and approval.
- Developed and initiated projects, managed costs, and monitored performance.
IT Consultant
Infosys Ltd.
10.2019 - 06.2022
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Developed clear specifications for project plans using customer requirements.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Created service level agreement for IT operational functions and help desk operations.
- Coordinated efficient large-scale software deployments.
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
IT Analyst
ACL Digital
05.2012 - 10.2019
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Provided recommendations regarding new hardware and software to keep IT infrastructure up to date.
- Investigated system issues and implemented resolutions to reduce downtime.
- Collaborated with upper management to drive strategy and implement new processes.
- Organized system operating procedures to strengthen controls.
- Offered input for complex documents to support client-ready final versions.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Participated in internal audits regarding quality management system.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
IT Quality Analyst
TATA Consultancy Services
10.2006 - 05.2012
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed and maintained quality assurance procedure documentation.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Participated in departmental meetings to establish short- and long-term strategy.
- Addressed non-conformance issues, pausing production to correct errors.
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Liaised with vendors and end-users to uncover system optimization opportunities.
IT Quality Analyst
Diebold Inc
09.2004 - 10.2006
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Integrated third-party tools and components into applications.
- Analyzed proposed technical solutions based on customer requirements.
- Defined and implemented quality initiatives to reduce risk.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Conducted regression testing and submitted observations to development team.
Education
Bachelor of Engineering Technology - Electronics And Telecomm
Watumull Institute
IndiaSkills
- Client Meetings
- Presentations
- Project Planning
- Change Control Processes
- Workday Implementation
- Project Records
- Client Relations
- Timelines and Milestones
- Project Management
- Cross-Functional Collaboration
- Scrum Methodology
- Multi-Unit Operations Management
- Quality Deliverables
- Continuous Improvement
Timeline
Workday Consultant - Delivery Management
E1 Consulting
06.2022 - Current
IT Consultant
Infosys Ltd.
10.2019 - 06.2022
IT Analyst
ACL Digital
05.2012 - 10.2019
IT Quality Analyst
TATA Consultancy Services
10.2006 - 05.2012
IT Quality Analyst
Diebold Inc
09.2004 - 10.2006
Bachelor of Engineering Technology - Electronics And Telecomm
Watumull Institute
- PMI ACP – Project Management Institute
- Information Technology Infrastructure Library (ITIL) Foundations certification
- Certified Scrum Master® (CSM) - Scrum Alliance
Certification
- PMI ACP – Project Management Institute
- Information Technology Infrastructure Library (ITIL) Foundations certification
- Certified Scrum Master® (CSM) - Scrum Alliance
Languages
English
Hindi
Marathi
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