Sumanth Ramamurthy
Mississauga,ON
Summary
Results-driven team player with a passion for streamlining processes and fostering collaboration. Experienced in effectively managing high-volume workloads and working with cross-functional teams to ensure completion of projects. Adept at troubleshooting and identifying areas for improvement.
Overview
21
21
years of professional experience
Work History
Coordinator Lead Quality Assurance and Testing
Tata Consultancy Services Canada
2022.08 - Current
- Functional Testing of Customer Interfacing windows web-based and IVR based applications
- Project Control Coordinator for Vendor communications, contracts and invoices for Infrastructure, Waterfall and Agile projects.
Specialist, Quality Assurance and Testing
Bank of New York Mellon Technology Ltd
2005.08 - 2022.07
- Functional Testing and Behavioral Driven Test Automation (BDD) for Web-based Investment portals, Test Automation on Azure Cloud, Continuous Testing- CI/CD Pipeline Implementation, Cloud based Continuous Test Execution, Resource Allocation, Resource Management, Quality Index Scorecard Generation
Officer, Quality Assurance
SIFY Ltd
2003.10 - 2005.08
- Functional Testing, Content Testing, Integration Testing of multimedia-based eLearning applications
Test Associate
Teledata Informatics Ltd
2003.05 - 2003.10
- Functional testing, content testing of ERP based ship inventory manager
Education
Masters in Computer Applications (MCA) -
University of Madras
Bachelor of Commerce (B.COM) -
University of Madras
Higher Secondary (HSC) -
Balalok Matriculation School
Secondary School Leaving Certificate (SSLC) -
Velankanni Matriculation School
Skills
- Functional Testing
- Regression Testing
- User Acceptance Testing
- Integration Testing
- Automated Regression Testing
- Staff Supervision
- Project Management
- Project Financial Analysis
- Vendor Engagement
Accomplishments
- Completed 6 Significant Production Implementations for TLB, Simplii, CCC, AMI LoBs without single post prod issues.
- Star Employee Award in 2010 for the BNY Mellon go-paperless cost saving initiative
- Leadership Awards for the years 2009, 2010, 2013,2018, 2020, 2021 for Exemplary Leadership
Designationtenuredetails
- Quality Assurance Analyst, 08/2005, 10/2007
- Senior Quality Assurance Analyst, 10/2007, 10/2009
- Technical Leader Quality Assurance, 10/2009, 04/2012
- Project Leader Quality Assurance, 04/2012, 07/2016
- Manager, Quality Assurance & Testing, 07/2016, 07/2019
- Specialist QA and Testing, 07/2019, 07/2022
- Coordinator Lead - Quality Assurance and Testing, 08/2022, Till Date
Internationalworkexperience
- New Jersey, United States, 10/2010, 12/2010, Worked from New Jersey, United States in the office of Parent Company Pershing LLC to implement Go Paperless effort for Bank of New York Mellon Ltd.
- New Jersey, United States, 12/2012, 03/2013, Worked from New Jersey, United States, office of Parent Company Pershing LLC to implement Entitlement Management System for Pershing LLC.
Projects
Customer Interfacing Contact Center Applications, Overall QA Lead for Functional and Regression Testing of Web based, Windows based and IVR applications (COINS, ECIF, Workspace Desktop Engine Tools, Tel Agent) from Testing initiation till Implementation of Changes oriented for Customers for their Banking needs, Java/.NET, ALM QA Lead and Project Control Coordinator for Vendor communications, contracts and invoices for Infrastructure, Waterfall and Agile projects. QA Lead Android Live Chat Functionality for Telephone Banking, Overall QA Lead for Functional and Regression Testing of Android based Live Chat functionality for Customers to interact with customer care agents for TLB LOB, Android API/Java, ALM QA Lead Call Center Site Migration Efforts, Overall QA Lead for Functional and Regression Testing of IVR Call Routing for Agents getting transferred from old site to new call center site for Tel Agent, Simplii, Cards, Asset Management Inc LOB, Selenium Remote Web Driver/Java, JIRA Specialist Quality Assurance Script less Automation Framework, Designed and jointly developed a Selenium based Script less Automation Framework to assist Functional Test Automation, Selenium Remote Web Driver/Java/Splunk/AppDynamics, JIRA Specialist Quality Assurance Automated Application Monitoring Scripts, Developed Automated Application Monitoring Scripts for Web Based Portals, Selenium Remote Web Driver/Java, JIRA Specialist Quality Assurance Automated Application Availability Scripts on the Cloud, Developed Automated Application Availability Checkouts for critical applications using VMs on Private Cloud, BDD-Cucumber/Java/Windows 2016 VMs/Splunk/AppDynamics, JIRA, Specialist Quality Assurance Cost-Cutting Initiatives – Migrate from License Based Testing Tools to Open Source Testing Tools, Migrate from License based Unified Functional Testing Tool to Open-Source Selenium Web driver for Test Automation Migrate from Microfocus Load Runner to JMeter for Performance Testing tasks, Microfocus ALM Specialist Quality Assurance IVR Based MyReset Express Application for Application Service Desk, Completed Functional, Integration and Regression Testing and Implementation of a completely IVR based MyReset Express application, Text to Speech, Dual Tone Multi Frequency Interface, Remedy Technical Lead Go-Paperless Initiative, Functional/Integration validation and end to end implementation of the Go-Paperless Initiative for generating Paperless Statements for Bank Customers, Microfocus ALM
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Coordinator Lead Quality Assurance and Testing
Tata Consultancy Services Canada
2022.08 - Current
Specialist, Quality Assurance and Testing
Bank of New York Mellon Technology Ltd
2005.08 - 2022.07
Officer, Quality Assurance
SIFY Ltd
2003.10 - 2005.08
Test Associate
Teledata Informatics Ltd
2003.05 - 2003.10
Masters in Computer Applications (MCA) -
University of Madras
Bachelor of Commerce (B.COM) -
University of Madras
Higher Secondary (HSC) -
Balalok Matriculation School
Secondary School Leaving Certificate (SSLC) -
Velankanni Matriculation School
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