Sumanpreet Singh
Brampton,ON
Summary
Results-driven technician with a proven track record at Bell Canada, skilled in troubleshooting and complex repairs. Known for exceptional attention to detail and outstanding customer service, I thrive under pressure while ensuring safety and efficiency. My ability to train others and improve processes enhances team performance and order accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Bell Canada, Btc & Sipcoe
Brampton, ON
04.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Order Picker
Eurotrade Import Export
Mississauga, ON
02.2022 - 04.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Customer Service
Hyatt Hills
Brampton, ON
02.2021 - 02.2022
- Kept accurate records to document customer service actions and discussions.
- Provided exceptional customer service to internal and external customers.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Provided exceptional customer service, resolving client concerns promptly and professionally.
Education
Hospitality - Hospitality Management
St Clair
Windsor, ON04.2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Languages
English
Professional Working
Certification
Smart serve
Timeline
Technician
Bell Canada, Btc & Sipcoe
04.2023 - Current
Order Picker
Eurotrade Import Export
02.2022 - 04.2023
Customer Service
Hyatt Hills
02.2021 - 02.2022
Hospitality - Hospitality Management
St Clair