Summary
Overview
Work History
Education
Skills
Certification
Languages
Certificates
Timeline
Generic

Sumanpreet Kaur

Regina

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Gateway Alliance Medical
02.2024 - Current
  • Welcoming Patients
  • Answering Phone Calls and making calls to book appointments
  • Dealing with Confidential Documents Following Company Standards
  • Using Computer Software
  • Typing skills to file documents, Experience with ACCURO CLOUD
  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Assistant Manager/ Server/ Bartender

Rock Creek Tap and Grill
08.2022 - 02.2024
  • Managed a team of employees, ensuring smooth operations and high customer satisfaction levels
  • Assisted manager in smooth running of all departments
  • Ensured that all employees were working in compliance with legal, safety, hygiene, and environmental standards
  • Ensured that the restaurant was properly staffed and managed to enable high dining standards
  • Good communication skills to coordinate with customers and staff members.

SERVER/BARTENDER

Olive Garden, Italian Kitchen
07.2021 - 11.2022
  • Serving food, Customer service representative, Cash handling, Interaction with everyday guests, Following Company Standards, Able to work in fast paced environment, Received 100% Customer Delight shield from management

Crew Member

Red Swan Pizza
05.2022 - 09.2022
  • Food handling, Helping customers with great communication skills, Taking orders and handling payments, Dealing with Cash Day to day basis, Doing inventory and placing order with GFS, Keeping standards according to the requirements and expectations

Cashier and customer server

Fatburger Golden Mile
07.2019 - 07.2021
  • Able to manage difficult situations
  • Everyday interaction with walk-in customers
  • Maintain standard of the company
  • Satisfy customers with kind behavior
  • Follow instructions and maintain discipline in workplace
  • Everyday Cash handling
  • Leading crew members for their duties.

Education

Graduate Certificate - Business Administration

University of Regina
Regina, SK
09.2021

Skills

  • Great Customer Service
  • Able to communicate with different people
  • Willing to work on rotating shifts
  • Activeness to handle all kind of situations
  • Able to work in fast paced situation
  • Organization skills
  • Data Entry
  • Telephone skills
  • Scheduling appointments
  • Time Management

Certification

  • Elderly Care and Caring for the Disabled
  • Serve it right
  • Food Safety And Handling certification
  • Healthcare Provider (BLS) Adult, Child and Infant CPR and First Aid
  • Life Insurance and Accident Sickness

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Elementary

Certificates

CPR Level "C" and First Aid 

Elderly Care And Caring for the Disabled

Medical Office Assistant

Life License and Insurance

Serve It Right

Food Handler and Safety

Timeline

Receptionist

Gateway Alliance Medical
02.2024 - Current

Assistant Manager/ Server/ Bartender

Rock Creek Tap and Grill
08.2022 - 02.2024

Crew Member

Red Swan Pizza
05.2022 - 09.2022

SERVER/BARTENDER

Olive Garden, Italian Kitchen
07.2021 - 11.2022

Cashier and customer server

Fatburger Golden Mile
07.2019 - 07.2021

Graduate Certificate - Business Administration

University of Regina

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Sumanpreet Kaur