Sumanpreet Kaur
Prince George,BC
Summary
Driven professional with a proven track record in customer service and complex problem-solving, honed across roles at Paladin Security Group and other leading companies. Excelled in enhancing customer satisfaction and streamlining operations, achieving high accuracy in financial transactions. Skilled in employing empathy and advanced surveillance techniques to ensure safety and foster positive environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Super Save Gas Station
Prince George, BC
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Security Officer
Paladin Security Group
Prince George, BC
05.2022 - Current
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Managed access control systems, maintaining accurate records of employee credentials and visitor permits.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Utilized advanced surveillance techniques to identify patterns or trends in criminal behavior within the store''s vicinity, enabling proactive adjustments to security protocols accordingly.
- Conducted regular patrols of key areas to spot and control security concerns. Acted quickly during emergency situations to reduce opportunity for damage and injury.
Sales Associate
Walmart
Prince George, BC
03.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Biology,Chemistry,Physics,Maths And Criminology
College of New Caledonia
Prince George, BC11.2023
High School Diploma -
Guru Nanak Model School
Punjab, India04.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Complex Problem-Solving
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Class 5 (Driver's License) [November,2022]
- Certified in Office Automation, Expert in microsoft word, excel [2020]
- AST (Advanced security training) [August,2023]
- OFA1 (First aid attendant level 1) [December, 2023]
- Trained in Management of aggressive behavior
- Code white Trained at Hospital
Timeline
Cashier
Super Save Gas Station
03.2023 - Current
Security Officer
Paladin Security Group
05.2022 - Current
Sales Associate
Walmart
03.2021 - 07.2023
Associate of Arts - Biology,Chemistry,Physics,Maths And Criminology
College of New Caledonia
High School Diploma -
Guru Nanak Model School