Sumanjeet Suri
Salmon Arm,Canada
Summary
A senior HR & Administration professional having over 25+ years of experience of leading end-to-end HR function with expertise HR Leadership, HR Operations, Talent Acquisition & Management, HRIS, Employee Relations & Engagement, Budgeting, Purchase and Office Administration.
Human Resources professional equipped with solid expertise in employee relations, talent acquisition, and compliance. Effective at fostering team collaboration and driving organizational success. Adaptable, reliable, and skilled in conflict resolution, training, and performance management. Known for strong interpersonal skills and results-driven approach.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Human Resource Office
Setters Neighborhood Pub Ltd.
04.2023 - Current
- Identify current and prospective staffing needs and draft job advertisements; gather and assess candidate information, providing employment advice on terms and requirements
- Schedule interviews, communicate selection results, and issue employment offers.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Guide managers and employees on staffing policies and procedures, while overseeing staff discussions and grievance management.
- Mediate workplace conflicts, manage the termination process, and conduct benefit eligibility evaluations.
- Organize employee training sessions and offer support services like counseling and recognition initiatives
- Support general office functions, including coordinating maintenance, organizing records, and assisting with office logistics.
Head – Strategy and Delivery
Mitr HR Solution
05.2018 - 04.2023
- Articulated standard operating procedures and service level agreement for Firm to enhance service standards to global scale in the field of staffing
- Facilitated successful implementation of ATS software for better client experience and data driven performance management
- Increased revenue by over 100% within first 02 years
- Spearheading talent acquisition for IT & non IT profiles (middle to senior level recruitment)
- Determine the current and future staffing needs, create job announcements and advertisements, and review applications to find potential candidates
- Assist job seekers with understanding the necessary qualifications and employment terms
- Manage and participate in recruitment processes, including selection and evaluation panels
- Inform candidates of the outcome of the selection process and extend job offers as needed
- Establish and manage employee consultation and grievance procedures
General Manager
Kochhar & Co
08.2014 - 05.2018
- Recognized with “Best Debut” award in first year
- Responsible for managing end to end HR operations globally (over 10 offices)
- Managed Administration function for offices in NCR region
- Responsible for budgeting and populating MIS (HRIS & Expenses)
- Responsible for complete maintenance of HR records and office administration (budgeting INR 50lac per annum)
- Responsible for office maintenance and purchasing of CAPEX and OPEX items
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs
Sr. General Manager
Seven Hills Leisure & Resorts Ltd
10.2012 - 08.2014
- Promoted to Sr General Manager from Assistant General Manager within first 02 months
- Member of Pre-Opening team for holiday management business
- Articulated HR and Administrative policies, Employee Hand Book and Code of Conduct manual
- Managed launch of branch office operations across 03 geographical locations
- Achieved nearly “ZERO” recruitment cost while maintaining timely delivery
- Involved in devising business model for holiday management company
- Responsible for entire office administration and purchasing (CAPEX and OPEX), warranties and budgeting
Senior Manager
Religare Enterprises Ltd
10.2009 - 10.2012
- Executed infrastructure project management for new outlets across NCR
- Managed Communication department on PAN India basis (budget of over INR 16 crore per annum)
- Implemented Automated Communication Helpdesk and Billing Software
- Successfully negotiated reconciliation Telecom outstanding for entire conglomerate and achieved savings of INR 1.5 crore (over 20% of due amount)
- Initiated cost optimization projects resulting in saving of over 1.3 crore per annum
Office Manager
Vanguard Info Solution Ltd
01.2004 - 10.2009
- Promotion to Manager within first year of joining
- Won Country Head's Valuable Contributor Award
- Managed and expedited Infrastructure project for 500+ seat Call Centre
- Supervised and expedited rollout of HR & Admin function for over 1000 staff headcount
- Managed Recruitment & On-boarding for both BPO and Support functions
- Created Employee Engagement & Retention processes
- Served as Core Team Member for BS7799 certification and ISO Certification
- Manage the Purchase and Office Administration of 500 seater call center
Asst. Manager – HR & Admin
Daksh eServices Pvt Ltd
01.1999 - 12.2003
- Member of project team executing Project & Facility Management of 1Lac+ Sq Ft
- Actively involved in launch of HR & Administrative functions
- Spearheaded rolled out and daily management of facility management function including essential and soft services covering over 50+ team members
- Launched HRIS & Automated complaint management system
- Routine Gamut of HR Operations for over 1500+ employees
- Actively participated in formulation of Employee Manuals & SOP(s)
Field Executive
Coca Cola India
12.1996 - 12.1998
- Member of first batch of “Merchandising Executives” on rolls of Coca Cola India
- Participated in first ever merchandising activity covering entire Delhi NCR region
- Planned and expedited Every Dealer Survey covering entire Delhi region (80K+ outlets)
- Participated in Merchandising Impact Campaign covering 18 cities across India
- Mentored team of 10+ member team
Education
Bachelor of Accountancy - Commerce
University of Delhi
03.1996
Skills
- Talent Acquisition
- Market benchmarking
- Emotional intelligence
- Benefit Administration
- Employee Relation
- Budgeting & Data analyzing
- Computer Proficient (including MS Office)
- Relationship building
- Analytical and critical thinking
- Customer relationship management
- Networking events
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Certification
- Microsoft Certified Solutions Developer - Digital Koenig - April 1997
- Sun Java Programming - NIIT Limited - April 1997
Timeline
Human Resource Office
Setters Neighborhood Pub Ltd.
04.2023 - Current
Head – Strategy and Delivery
Mitr HR Solution
05.2018 - 04.2023
General Manager
Kochhar & Co
08.2014 - 05.2018
Sr. General Manager
Seven Hills Leisure & Resorts Ltd
10.2012 - 08.2014
Senior Manager
Religare Enterprises Ltd
10.2009 - 10.2012
Office Manager
Vanguard Info Solution Ltd
01.2004 - 10.2009
Asst. Manager – HR & Admin
Daksh eServices Pvt Ltd
01.1999 - 12.2003
Field Executive
Coca Cola India
12.1996 - 12.1998
Bachelor of Accountancy - Commerce
University of Delhi
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