Sumandeep Kaur
Scarborough,ON
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.Hardworking Shift Leader gifted at reviewing team tasks to assure quality.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Churchs Texas Chicken
09.2019 - 07.2024
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Education
Post-Graduate Certificate - Health Care Leadership
Lambton College
Toronto, ON04-2020
Bachelor of Physiotherapy - Physiotherapy
Guru Nanak Dev University
Amritsar , India04-2016
Skills
- Inventory control and record keeping
- Document management
- Cash handling expertise
- Expertise in Ms excel and Ms word
- Customer-oriented
- Verbal and written communication
- Time Management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Shift Supervisor
Churchs Texas Chicken
09.2019 - 07.2024
Post-Graduate Certificate - Health Care Leadership
Lambton College
Bachelor of Physiotherapy - Physiotherapy
Guru Nanak Dev University
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