Sumandeep Kaur
Surrey,British Columbia
Summary
Proven security and customer service professional with a track record of enhancing safety and ensuring efficient operations at Securitas. Excelled in team collaboration and interactive communication, significantly improving incident response times. Skilled in security operations and problem-solving, adept at delivering top-notch service in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Security Guard
Securitas
Burnaby, British Columbia
11.2024 - Current
- Observed surveillance cameras for any suspicious activity or intruders.
- Completed incident reports regarding violations of policies or procedures.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Responded to alarms, emergencies, and disturbances.
Crew Member
Replay Golf Supplies Ltd.
Delta, British Columbia
09.2023 - Current
- Pull and stacks the product based on daily orders.
- Meets specifications of customer orders in a timely manner.
- Maintains a clean, sanitary, and safe work.
- Perform other duties as assigned.
Cashier/Senior Customer Service Representative
Canadian Tire
Surrey, British Columbia
11.2021 - 08.2023
- Responsible for receiving money in the form of cash, check, or card.
- Process returns and check if items are damaged.
- Separate unwanted items per department and call all the departments to pick up their returns.
Cashier/ Merchandiser
Dollarama
South Surrey, BC
10.2019 - 11.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Hanson College
New Westminster, BC04-2021
Some College (No Degree) - University Transfer Courses
Vancouver Community College
Vancouver, BCSkills
- Team work
- Safety
- Order delivery practices
- Company standards
- Interactive communication skills
- Point-of-sale transactions
- Problem-solving
- Security operations experience
- Legible report writing
Timeline
Security Guard
Securitas
11.2024 - Current
Crew Member
Replay Golf Supplies Ltd.
09.2023 - Current
Cashier/Senior Customer Service Representative
Canadian Tire
11.2021 - 08.2023
Cashier/ Merchandiser
Dollarama
10.2019 - 11.2021
High School Diploma -
Hanson College
Some College (No Degree) - University Transfer Courses
Vancouver Community College
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