Sumandeep Kaur
Customer Relationship Officer
Delta,BC
Overview
4
4
years of professional experience
1
1
Language
5
5
years of post-secondary education
Work History
Deputy Manager
AXIS BANK
Amritsar, Punjab
01.2019 - 01.2023
- Oversaw daily branch operations, ensuring compliance with regulatory standards and efficient service delivery
- Developed and maintained strong relationships with clients, addressing their needs and resolving issues promptly
- Managed and motivated a team of banking staff, contributing to improved branch performance and customer satisfaction
- Implemented sales strategies to drive revenue growth and enhance service quality
- Conducted financial analysis and provided insights for process improvements and operational efficiency.
Education
Masters of commerce - Finance And Marketing
Khalsa College
Amritsar, Punjab, India 07.2016 - 05.2018
Bachelor of Commerce - Commerce
Khalsa College
07.2012 - 05.2015
Additional Information
- Experienced banking professional with four years of experience as a Deputy Manager in the role of branch relationship officer. Proven expertise in sales and decision making, with a strong track record of enhancing customer satisfaction and driving branch performance. Seeking a full- time position as a personal banker to leverage my skills in a dynamic banking environment.
Skills
Expertise in sales
Decision-making capabilities
Compliance understanding
Team motivation
Customer Service
Adaptability and Flexibility
Time management abilities
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Career advancementCompany CultureWork-life balancePersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deputy Manager
AXIS BANK
01.2019 - 01.2023
Masters of commerce - Finance And Marketing
Khalsa College
07.2016 - 05.2018
Bachelor of Commerce - Commerce
Khalsa College
07.2012 - 05.2015
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