SUMANDEEP KAUR
Surrey,BC
Summary
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Pizza hut
2021.11 - Current
- Trained and supervised new staff members
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Ensured compliance with food safety regulations and quality standards
- Promoted customer satisfaction by addressing complaints and issuing refunds
- Promoted store specials and limited-time offers to customers
- Monitored stock levels and placed orders as needed
- Enforced safety and sanitation regulations.
Team Member
Pizza hut
2021.10 - Current
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Stocked shelves according to planograms and faced merchandise for visibility
- Performed quality checks on completed work prior to submission.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Cook
Pardesi Sweets And Restaurent
2021.09 - 2022.04
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Education
Associate of Arts -
Alexander College
Burnaby, BC06.2023
Skills
- Managed daily cash intake by counting out registers and tabulating profits
- Helped employees accomplish tasks during peak periods
- Inspected work areas regularly for cleanliness and organization standards
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines
- Monitored store operations to ensure compliance with company policies and procedures
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed
- Managed the scheduling of staff shifts to ensure adequate coverage at all times
- Assigned tasks to employees and monitored productivity, performance and task completion
- Cash Handling
- Customer service focus
- Workplace Safety
- Opening and closing procedures
- Energetic and Enthusiastic
- Team Development
- Interpersonal Skills
- Inventory Control
- Documentation And Reporting
- Flexible Schedule
- Active Listening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First aid
- CPR
- Food safe
Volunteer Experience
Pingalwara, Amritsar, Punjab, 01/2019, 06/2020, Maintain knowledge of community services and resources available to patients., Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies., Refer patients to appropriate health care services or resources., Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff., Teach patients to use home health care equipment.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certifications
FOOD SAFE
FIRST AID
CPR
Timeline
Shift Manager
Pizza hut
2021.11 - Current
Team Member
Pizza hut
2021.10 - Current
Cook
Pardesi Sweets And Restaurent
2021.09 - 2022.04
Associate of Arts -
Alexander College