Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Medical Office Assistant
Park Plaza Medical Centre
03.2023 - Current
Communicate medical results to patients under clinical supervision
Complete accurate documentation of patients visits
Following up with patients to remind them of upcoming appointments
Engaging in ongoing training and professional development opportunities
Adhere to health policies and procedures during activities
Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Managed efficient flow of medical records by confirming accuracy, scanning documents into EHR system, and securely storing physical copies.
Answering telephone calls to offer office information, answer questions, and direct calls to staff.
Updated patient information and insurance details for accurate electronic medical records.
Organized and maintained patient chart filing system to promote quick data finding for staff.
medical facility, scheduling appointments, and handling patient inquiries
Inventory Control Auditor/Packer/De-stock Processor
Metro Canada Logistics
10.2021 - 11.2021
Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
Reduced errors with meticulous attention to detail
Managed multiple priorities simultaneously, maintaining organization even during peak periods.
Manual counting of inventory and matching count with inventory database
Picking and sorting of damaged inventory
Handling of inventory from cancelled and returned orders
Meeting set deadlines and targets for inventory control
Disassemble stock and organize it according to various categories
Childcare Assistant
Glenashton Daycare Centre
Oakville, ON
12.2022 - 01.2023
Grooming, feeding, changing diapers and caring for kids aged 2 months to 3 years
Monitoring kids and maintaining safe environment for kids
Cleaning and disinfecting play rooms, sleep rooms and kitchen area
Keeping records for all kids such as activities completed, food schedule, sleep time and injury reports
Organizing various learning and developmental activities for kids.
Education
WHMIS 2015 Certification
Aix Safety. Com -
AixSafety
Toronto, ON
11.2022
Office Administration- Health Sciences Certificate -
St. Clair College
Toronto, ON
08.2022
Human Resources Management Certificate -
St. Clair College
Mississauga, ON
12.2021
Skills
Well organized and quick learner
Effective research, analytical and problem-solving talents
Able to prioritize workload and strong multitasking skills
Self-motivated, patient and great team player
Proficient in using Microsoft Excel, Word, Outlook, PowerPoint, Access and Internet explorer
Efficient in EMR, Accurocloud and Navicert
Medical Records Management
Positive Attitude
Transcription of medical notes
Managing patient records
Time management abilities
Interpersonal Communication
References
References
Available on demand
Languages
Fluent in English, Punjabi and Hindi
Languages
Timeline
Medical Office Assistant
Park Plaza Medical Centre
03.2023 - Current
Childcare Assistant
Glenashton Daycare Centre
12.2022 - 01.2023
Inventory Control Auditor/Packer/De-stock Processor
Metro Canada Logistics
10.2021 - 11.2021
WHMIS 2015 Certification
Aix Safety. Com -
AixSafety
Office Administration- Health Sciences Certificate -
St. Clair College
Human Resources Management Certificate -
St. Clair College
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