Suman Ridhi Pahnaia
Toronto,Canada
Summary
Highly skilled professional with extensive experience in providing executive support, managing schedules, and ensuring information confidentiality. Proficient in using advanced MS Office Suite for data entry, expense reporting, and travel arrangements. Seeking the role of Executive Assistant to leverage my expertise in administrative functions and contribute to organizational efficiency. Strong background in managing executive schedules, organizing meetings, and handling correspondence with high attention to detail. Demonstrates proficiency in Microsoft Office Suite, travel arrangements, and project coordination while maintaining focus on accuracy and timely completion of tasks. Recognized for methodical approach to work, ensuring order and efficiency in all administrative operations. Seeking to leverage skills and solid work ethic in role of Executive Assistant.
Overview
9
9
years of professional experience
Work History
Executive Assistant
McGill University
09.2022 - 05.2025
- Exhibited strong organizational skills to manage multiple projects simultaneously.
- Provided administrative support services such as preparing reports, transcribing meeting minutes, conducting research.
- Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.
- Leveraged advanced computer software skills including Microsoft Office Suite to complete assigned tasks efficiently.
- Utilized excellent communication skills to liaise between internal departments, external partners and clients as needed.
- Assisted with event planning by making travel arrangements and reserving venues when necessary.
- Actively collaborated with senior leadership to develop efficient office processes and procedures.
- Monitored and maintained executive files and records.
- Prepared expense reports for senior level personnel upon request.
- Organized complex files and documents in a logical fashion for easy retrieval later on.
Administrative Assistant
The Economic Times
09.2018 - 08.2022
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Maintained office inventory by assisting with supply orders.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
- Built and maintained relationships with vendors and other external contacts.
- Prepared documents for meetings including agendas, handouts and other materials.
- Proofread documents for grammar accuracy prior to submission.
Administrative Assistant
O.P Jindal Global University
09.2016 - 08.2018
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Maintained office inventory by assisting with supply orders.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
- Screened incoming telephone calls, routing to appropriate personnel.
- Proofread documents for grammar accuracy prior to submission.
- Organized monthly expense reports according to company policies and procedures.
- Provided cross-coverage support for other administrative personnel.
- Greeted and screened visitors to direct to correct employee or office.
- Used Microsoft Office Suite to create and revise documents and presentations.
Education
Master of Arts (M.A.) - Political Science
McGill University
06.2025
Skills
- Data Entry
- Schedule & calendar planning
- Information confidentiality
- Expense reporting
- Technical support
- Customer service
- Executive support
- Advanced MS office suite
- Travel arrangements
- Software knowledge
LANGUAGES
English Native
Hindi Native
SYSTEMS USED
Microsoft Office, Google Calendar, Microsoft office, Asana, Trello, QuickBooks, Expensify, Calendly, Slack, Dropbox, Google Meet, Microsoft teams, Zoom, Humi, Lastpass, Minerva, Mycourses.
Timeline
Executive Assistant
McGill University
09.2022 - 05.2025
Administrative Assistant
The Economic Times
09.2018 - 08.2022
Administrative Assistant
O.P Jindal Global University
09.2016 - 08.2018
Master of Arts (M.A.) - Political Science
McGill University
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