Suman Arora

• Worked fast to meet assigned daily picking quotas.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
• Collaborated with team members to ensure timely completion of orders during peak and prime demand periods.
• Excellent communication skills, both verbal and written,
• Had really good rates, and was asked by manager to join the ambassadors team to help other associates with getting better rates per hour.

• Since becoming an Ambassador at Amazon i have had the privilege to train and cross train associates on the proper techniques of order picking.
• I have assisted in training new pick ambassadors on safety protocols, and best practices to ensure efficient onboarding.
• Collaborated with team members to complete large orders quickly while maintaining high standards for accuracy and quality.
• Met daily targets consistently through focused work ethic, attention to detail, and effective communication with supervisors regarding any obstacles encountered during picking processes.
• Reduced fulfillment errors by carefully following picking procedures and double-checking picked items.
• Demonstrated adaptability by cross-training associates from different departments to better support overall operations during peak periods.

• Followed safety protocols and procedures to minimize workplace accidents.
• Collaborated with team members to ensure timely completion of orders during both peak and prime seasons.
• Excellent communication skills both written and verbal.
• Always maintain safety by using proper lifting and handling techniques to ensure a safe working environment.
• Continuously taking on extra shifts during busy periods to help meet deadlines for orders.
• Maintained tidy and clean work space to promote optimal productivity and safety standards.
• Managed timely and effective replacement of damaged, unscannable, or missing products.

• Collaborated with team members to achieve daily goals.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
• Inspected items to identify discrepancies and damages and reported to supervisor.
• Managed workload effectively under pressure during busy periods while maintaining focus on quality control measures.
• Complied with safety, health and envrionmental regulations as prescribed by law.
• Inspected items to identify any discrepancies and damages and reported to supervisor.
• Preformed required housekeeping to keep work area clean such as sweeping floor, putting trash in containers and picking up product off the floor.
• Ensured cleanliness and organization of pack area at all times, adhering to safety standards.

For a short time i was also an ambassador for the stow team. As a stow ambassador i had the privilege to teach associates on the proper procedure and techniques on how to stow items into bins or on shelves.

• Inspected items for any damages and reported discrepancies to supervisor.
• Complied with safety regulations and protocols to reduce risks and safeguard teams.
• Maintained clean and organized workspaces to uphold safety standards.
• Sorted over products onto shelves according to type, weight, and size.
• Helped improve warehouse organization by accurately stowing inbound items in designated locations.
• Safely stacked items in order to maximise space within acceptable safety limits.
• Separated damaged items from functional ones before placing on shelves.

Most times while working in the Customer returns department i would stow the returned items back onto shelves or into bins using the op (order picker machine).

• Determined return stock for account credit or non-credit.
• Provided timely feedback to management, aiding in proactive problem-solving efforts.
• Inspected returned items thoroughly for damages and for any incorrect items that customers have returned in boxes.
• Conducted thorough inspections of returned products to determine eligibility for refund or exchange.
• Managed timely and effective replacement of damaged or missing products.