Hilton Garden Inn
House Man
08.2023 - 10.2023
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.