Summary
Overview
Work History
Education
Skills
Volunteer Experience
Contact Number
Hobbies And Interests
Languages
Timeline
Generic

Sumaiya Raafi

Vancouver,Canada

Summary

Considered as a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience

Work History

Associate - Health Recon Connect

01.2022 - 04.2022
  • Maintained full and current understanding of available plans, products and services.
  • Provided information such as copay and premium details, pre-approval procedures and available products.
  • Handled more than 20 daily inbound calls from health plan customers.
  • Resolved problems related to benefits, eligibility and claims.

Clinical Research Coordinator

RemediumOne
03.2021 - 08.2021


  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.

Grocery Stocker

Koswatha Super Store
03.2018 - 03.2020
  • Reading and updating inventory reports and reporting damaged merchandise to managers
  • Stocking and arranging items on shelves neatly and labeling items with the correct prices
  • Creating special displays for promotional items.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Education

General Certificate of Education- Ordinary Level -

St. Anthony's Girls' College
Kandy, Sri Lanka

General Certificate of Education In Advanced Level -

Kandy Girls' High School
Kandy, Sri Lanka

Diploma in Health Safety And Environmental Compliance -

Langara College
Vancouver, BC
09.2025

Skills

  • Critical Thinking
  • Communications
  • Microsoft Office
  • Data Entry
  • Grocery Standards
  • Consultative Sales Approach

Volunteer Experience

  • Active Member of CPBR (Centre for Peacebuilding and Reconciliation) Interfaith and Interethnic young women circle.
  • Secretary in Annual Health Camp organized by KIU in the year 2019.
  • Member of the LEO club of KIU.
  • Participated in the coastal clean-up campaign organized by the Marine Environment Protection Authority (MEPA) of Sri Lanka.

Contact Number

672-866-6988

Hobbies And Interests

  • Hiking
  • Book reading
  • Volunteer for CPBR

Languages

English
Full Professional

Timeline

Associate - Health Recon Connect

01.2022 - 04.2022

Clinical Research Coordinator

RemediumOne
03.2021 - 08.2021

Grocery Stocker

Koswatha Super Store
03.2018 - 03.2020

General Certificate of Education- Ordinary Level -

St. Anthony's Girls' College

General Certificate of Education In Advanced Level -

Kandy Girls' High School

Diploma in Health Safety And Environmental Compliance -

Langara College

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Sumaiya Raafi