Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

SULWA ALI

Mississauga

Summary


Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

FLIGHT ATTENDANT

Air Canada
04.2019 - Current
  • Energetic, dependable, and safety-focused flight attendant known for a personable demeanor, strong multitasking abilities, and composure in high-pressure situations.
  • Adaptable and flexible in responding to schedule changes, delays, and challenging in-flight scenarios while maintaining a consistently positive attitude.
  • Effectively managed medical emergencies in accordance with safety protocols, communicating clearly with cockpit crew and passengers.
  • Enhanced the airline's brand image through professionalism, warmth, and attentive service in every customer interaction.
  • Worked collaboratively with cabin crew to ensure a smooth and enjoyable travel experience on both domestic and international flights.

SALES ASSOCIATE

Simons Square One
03.2018 - 12.2019
  • Organized merchandise displays and shelves to enhance store presentation, attract customer interest, and highlight promotional items.
  • Accurately processed cash and card transactions in compliance with company policies, maintaining financial accuracy and integrity.
  • Remained composed and solution-oriented in high-pressure situations, delivering excellent service during peak hours.
  • Fostered positive customer relationships to drive satisfaction and encourage repeat business.

HOSTESS

Kelseys Resturant
05.2017 - 06.2018
  • Demonstrated strong multitasking abilities by efficiently managing phone inquiries, greeting guests, and maintaining up-to-date reservation logs.
  • Collaborated with servers, food runners, and bussers to ensure a clean, well-prepared dining environment for every guest.
  • Proactively monitored dining and restroom areas to uphold cleanliness and presentation standards.
  • Assisted with table arrangements and seating adjustments to accommodate special guest requests and group needs.

MOTIVATOR AND RECEPTIONIST

Wynn Fitness Gym
04.2015 - 02.2016
  • Booked training appointments over the phone while delivering excellent customer service and building rapport.
  • Provided detailed guidance to prospective clients during the registration process, ensuring a smooth onboarding experience.
  • Resolved member concerns promptly and professionally, identifying effective solutions to maintain customer satisfaction.
  • Maintained and updated customer profiles on a monthly basis to ensure accurate records and personalized service.
  • Contributed to business growth through up-selling services and conducting timely follow-ups with prospective and current members.

Education

Mortgage Agent Level 1 -

Remic
Toronto
06-2025

High School Diploma -

Father Michael Goetz
Mississauga
06-2018

Skills

  • Strong Work Ethic
  • Professional Presentation
  • Leadership Experience
  • Customer Service & Relationship Management
  • Multitasking & Task Prioritization
  • Reliability & Punctuality
  • Problem-Solving Skills
  • Critical Thinking & Decision-Making
  • Computer & Technology Proficiency

Languages

English - Fluent
Native or Bilingual
Pashto
Limited Working
Arabic - Limited
Limited Working

Certification

Flight attendant Training 2019

Remic- Mortgage Agent Level 1

Timeline

FLIGHT ATTENDANT

Air Canada
04.2019 - Current

SALES ASSOCIATE

Simons Square One
03.2018 - 12.2019

HOSTESS

Kelseys Resturant
05.2017 - 06.2018

MOTIVATOR AND RECEPTIONIST

Wynn Fitness Gym
04.2015 - 02.2016

Mortgage Agent Level 1 -

Remic

High School Diploma -

Father Michael Goetz

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SULWA ALI