Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SULTI LAJEEN

Brampton,ON

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Hilem by leveraging strong multitasking abilities and maintaining a clean, welcoming atmosphere. My expertise in customer service and attention to detail, combined with effective team collaboration, has consistently improved operational efficiency and guest experiences across roles.

Overview

4
4
years of professional experience

Work History

Waitress

Hilem
04.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Cashier

Dollarama
03.2023 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Hair Salon Receptionist

Private Practice
07.2022 - 03.2023
  • Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
  • Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
  • Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.

Banquet Server

ServerLine CookBartender
10.2020 - 05.2022
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Pharmacy Assistant Diploma -

Heritage College
Alberta, AB
06-2025

High School Diploma -

Cardinal Ambrozic Catholic Secondary School
10 Castle Oaks Crossing, Brampton, ON
06-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Order taking

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Waitress

Hilem
04.2024 - Current

Cashier

Dollarama
03.2023 - 05.2024

Hair Salon Receptionist

Private Practice
07.2022 - 03.2023

Banquet Server

ServerLine CookBartender
10.2020 - 05.2022

Pharmacy Assistant Diploma -

Heritage College

High School Diploma -

Cardinal Ambrozic Catholic Secondary School

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SULTI LAJEEN