Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Sultan Khan

Windsor,ON

Summary

Recent Graduate with Computer Networking major. Dedicated professional with demonstrated strengths in customer service, time management, trend tracking and IT. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

2
2
years of professional experience

Work History

Team Member

Tim Hortons
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
  • Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.

Sales Support Associate

Hudson’s Bay
04.2023 - 09.2023
  • Maintain customer service database and assist with systems enhancements testing and implementation to increase users' efficiency
  • Contribute strategically to company development and growth through effective communications with customers and support of inside sales team
  • Oversaw all office operations including managing the shipping/receiving clerk with conference calls and meetings towards shipments sent.

Student Facilitator

St. Clair College
10.2022 - 04.2023
  • Assisted with Sexual Violence Prevention program management and document coordination to maintain positive learning environment
  • Developed and delivered presentations on course topics
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.

Sales Associate

Purdy's Chocolatier
09.2022 - 04.2023
  • Helped customers locate products and checked store system for merchandise at other sites
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Team Member

Popeye's Louisiana Chicken
05.2022 - 09.2022
  • Contributed to team success by completing jobs quickly and accurately
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

Diploma - Computer System Technician-Networking

St Clair College
Windsor, ON
04.2023

Skills

  • Incident Response
  • Tracking and Documentation
  • Customer Service
  • Verbal and Written Communication
  • Server Deployment
  • Collaborative Team Player
  • Customer Communication and Empathy
  • Technical Writing
  • Complaint Resolution
  • Workplace Safety
  • Cash Handling

Accomplishments

  • Achieved Dr. Gaston Franklyn Scholarship from Studen Representative Council
  • Was elected as Vice President of Student Council during 2022-23

References

  • Cathy Babeckas, (519)998-5182, Supervisor, Tim Hortons, Windsor
  • Mohamed Gaal, (647)771-4009, mgaal@stclaircollege.ca, Senior Lab Technologist, St. Clair College Windsor
  • Ahmad Nasser Hamami, PGD, (519) 972-2727 ext. 4443, ahamami@stclaircollege.ca, Professor, Coordinator, Computer Systems Technician/Technology Programs
  • DIANNE DUNAT, (519)972-2727 ext. 4405, (519)819-4523, ddunat@stclaircollege.ca, Recruitment Officer, Marketing & Recruitment Department
  • Anna Cabrera, (519)972-2727, acabrera@stclaircollege.ca, Instructor, Zekelman School of Business and IT

Timeline

Team Member

Tim Hortons
09.2023 - Current

Sales Support Associate

Hudson’s Bay
04.2023 - 09.2023

Student Facilitator

St. Clair College
10.2022 - 04.2023

Sales Associate

Purdy's Chocolatier
09.2022 - 04.2023

Team Member

Popeye's Louisiana Chicken
05.2022 - 09.2022

Diploma - Computer System Technician-Networking

St Clair College

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