Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Sulothini Thayananthan

Scarborough,Canada

Summary

I was a development officer in the Government of Sri Lanka. I have Teaching experience of ten years. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Associate position. Ready to help the team achieve company goals. To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

14
years of professional experience

Work History

UPS

Package Handler
06.2021 - 12.2021

Job overview

  • Reading, scanning, and labeling packages to ensure proper sorting and grouping.
  • Moving packages to the facility’s delivery area and loading them onto conveyor belts, pallets, or trucks.
  • Unloading packages from the delivery trucks and moving them to the receiving dock.
  • Operating hand tools and mechanical equipment to assist with the movement of bigger packages.

Mu/ Visuvamadu Maha Vidyalaya

Teacher
05.2010 - 12.2021

Job overview

  • Preparing and presenting lessons comprehensively and engagingly.
  • Using various teaching methods and materials to facilitate learning.
  • Providing individualized instruction and feedback to each student.
  • Assigning and grading homework, quizzes, and tests.
  • Maintaining a welcoming, friendly, and nurturing classroom environment.

Walmart Supercenter

Associate Customer Service Representative
04.2021 - Current

Job overview

  • Customer Service Representative.
  • Greeting customers and making sure they find everything they need.
  • Ringing up customer purchases throughout the day
    Operating cash registers while adhering to store policy on returns and coupons.
  • Placing goods away and rotating the amount of inventory as required.

Regional Rirector Of Health Services In Srilanka

Development Officer
01.2016 - 12.2020

Job overview

  • Improving existing Health services.
  • Ensuring that the Department can give good services.
  • Identifying Health center services that are underperforming and planning to develop.
  • Coordinating with the development staff on all activities related to awareness of health services, including planning events and creating training programs.

Education

Emery Adult Learning Centre
North York, ON

High School Diploma
09.2023

University of Jaffna
SRILANKA

Bachelor of Arts from Teaching Logic
03.2010

NITRA
Srilanka

No Degree from First Aid Training
04.2008

ESOFT
Srilanka

No Degree from Computer Diploma
06.2006

Skills

  • Complaint resolution
  • Paperwork Processing
  • Consultative Sales
  • Appointment Scheduling
  • Proposal Writing

Languages

English
Full Professional
Tamil
Native or Bilingual

Timeline

Package Handler

UPS
06.2021 - 12.2021

Associate Customer Service Representative

Walmart Supercenter
04.2021 - Current

Development Officer

Regional Rirector Of Health Services In Srilanka
01.2016 - 12.2020

Teacher

Mu/ Visuvamadu Maha Vidyalaya
05.2010 - 12.2021

Emery Adult Learning Centre

High School Diploma

University of Jaffna

Bachelor of Arts from Teaching Logic

NITRA

No Degree from First Aid Training

ESOFT

No Degree from Computer Diploma
Sulothini Thayananthan