Suliman Halim
Whitchurch–Stouffville
Summary
Dynamic and results-oriented professional with extensive experience in HR and service coordination, notably at Downtown Nissan Infiniti. Excelled in talent acquisition, employee onboarding, and enhancing client satisfaction through exceptional problem-solving and communication skills. Proven track record in streamlining recruitment processes and improving team efficiency by over 30%.
Overview
17
17
years of professional experience
Work History
HR Assistant/Accounting Assistant/Office Manager
TDF Accounting
01.2010 - Current
- Handled employee inquiries regarding benefits, policies, and procedures with a helpful approach.
- Assisted in conducting employee training sessions by preparing materials and setting up equipment.
- Supported recruitment efforts by scheduling interviews and communicating with candidates.
- Coordinated onboarding processes for new hires, including preparation of materials and orientation schedules.
Service Coordinator/Guest Experience Specialist
Downtown Nissan Infiniti
01.2008 - 01.2010
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Education
Diploma - Business
Seneca College of Applied Arts And Technology
North York, ONSkills
- Administrative skills
- Office administration
- Maintaining files
- Microsoft office and docusign
- Scheduling
- Team player
- Human resources administration
- Human resources support
- Onboarding coordination
- Computer literacy
- Employee onboarding
- Background checks
- Staff education and training
- New hire orientation
- Recruitment
- Administrative support
- Communication management
- Mail handling
- Technical support
- Online position posting
- Talent recruitment
- Word processing
- Talent acquisition
- Staff hiring and recruitment
- Post-hire check-ins
- Administrative assistance
- Microsoft office
- Data entry
- Office organization
- Problem-solving
- Personnel documentation verification
- Critical thinking
- Resume screening
- Applicant interviewing
- Job applicant interviews
- New employee orientation
- Employee orientation
- Employee interviews
Timeline
HR Assistant/Accounting Assistant/Office Manager
TDF Accounting
01.2010 - Current
Service Coordinator/Guest Experience Specialist
Downtown Nissan Infiniti
01.2008 - 01.2010
Diploma - Business
Seneca College of Applied Arts And Technology
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