Summary
Overview
Work History
Education
Skills
Highlights Of Qualifications
Projects
References
Languages
Timeline
Generic

Sulay Rana

Hamilton,ON

Summary

Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.

Overview

6
6
years of professional experience

Work History

Seasonal sales consultant

Swarovski Canada
Current
  • Promoting the features and benefits of the Swarovski Crystal Society membership to all consumers and meeting established monthly membership sales goals
  • Assisting customers by finding needed Swarovski product and checking inventory for items at other store locations
  • Replying incoming calls regarding to provide information about jewels, services, store hours, policies, and special holiday promotion
  • Developing authentic relationships with the consumer by assessing their needs, making personalized product recommendations, and creating a luxury experience
  • Collate customers private Contact detail and enter data into Swarovski membership club.

Electromechanical technician

Keltour Controls Inc.
11.2021 - Current
  • Read and apply electrical schematics, mechanical blueprints and other technical documentation
  • Adjust, repair, or replace defective electrical parts and components
  • Ability to troubleshoot electrical wiring and ladder logic programs
  • Use of Equipment and Tools: Computer, calculator, photocopier, fax, basic hand tools, measuring tools (tape measure, callipers, voltmeter, levels, etc.) basic power tools (drill, reciprocating saw, band saw, drill press, grinder, etc.)

Supervisor and Server Associate

Swiss Chalet Rotisserie and Grill
04.2021 - Current
  • Success multitasking while remaining professional and courteous in fast-paced environments
  • Smart serve certified
  • Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
  • Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.

Retail Sales Supervisor

Circle K Esso Gas station
07.2017 - Current
  • Maximizing and generating new sales by providing superior customer service
  • Hire and motivate staff member and develop their potential for work
  • Train all the staff member on robbery prevention programme, WHMIS, health and safety and Tobacco Policies on regular time basis
  • Raising store image and profile in the local community
  • Check effective inventory, restock merchandise, fresh product and created weekly sales reports
  • Manage and ensure satisfactory customer service inside and outside at pump by assisting them with any needs or questions.

Field service technician

Bell telecommunications
08.2021 - 11.2021
  • Install, repair and maintain Bell’s most advanced Fiber and Copper Network
  • Able to work independently and offer assistance if required to fellow technicians
  • Adhere to Health & Safety Policies
  • Ability to climb ladders, drilling, cutting cables (fibre or copper wire), and lifting to 40lb
  • Able to read, interpret wiring network schematics and diagrams
  • Testing of cable using (multi-meter) ohmmeter, other electrical testing instruments and hand tools.

Customer Fulfilment Associate and Cashier

Walmart Supercentre
02.2021 - 08.2021
  • Responsible for the processing of orders and shipments according to company policies and procedures
  • Performs all work in accordance with established safety procedures
  • Resolves routine problems; refers complex issues to higher levels (lead or supervisor/manager)
  • Expected to understand aspects of production; adhere to strict safety, quality, and production standards.

Customer Service Representative

S&P Data LLC
08.2020 - 02.2021
  • Experienced working and discussing on issues of customer problem and offering upgraded plan online
  • Memorized all company products and services to be able to responds customer questions Efficiently
  • Able to set up computers' application to chat and converse with Customers
  • Collate customers private Contact detail and enter data into customer service software.

Electronics Repair technician

Directcell Mobile Phone store
12.2019 - 12.2020
  • Ability to troubleshoot problems in mobile phone, Computer, iPad, and Laptop
  • Set up hardware board and installed and removed personal setting and Operating System
  • Excellent skills to work with tiny components removing or installing of iPhone and android Phones
  • Maintained /repaired technological equipment (e.g., routers /IP television/motherboard)

Education

Bachelor of Science - Electrical Engineering Technology

Mohawk College
Hamilton, ON
07.2020

Bachelor of Science - Electronics And Computer Engineering Technology

Gujarat Technological University
Gujarat, India
08.2014

Skills

  • C
  • C language
  • Python
  • Java script
  • HTML
  • MATLAB
  • Arduino programming
  • PCB design with eagle programming
  • AutoCAD
  • Allen Bradley PLC programming
  • Electrical and electronics circuit board
  • TCP network
  • Telecommunication and gadgets
  • Robotics signal
  • Electrical and Electromagnetic Motor and generator
  • Experience working in fast-paced environment, maintaining supplies for robotic

Highlights Of Qualifications

  • Able to design/develop programmable logic circuit, printed circuit board, industrial process control systems, electronic systems/circuits/computer systems and networks.
  • Experience operating electrical and electronic equipment
  • Trained in PLC programming and implementation using Allen Bradley
  • Expert in designing/assembling printed circuit boards according to specifications.
  • Experience working in fast-paced environment, maintaining supplies for robotic assembly.
  • Skills operating testing instruments/assembling and testing electronic components.
  • Adept with fixed speed AC/DC motor control systems/testing/analysis/troubleshooting
  • Able to setup basic networking systems.
  • Efficient planning/time management skills with comprehensive problem-solving abilities
  • Excellent presentation and communication skills
  • Experience with troubleshooting, backup management/maintenance/preventive maintenance and Repair of Electronics Devices such as computer, DVD player and Mobile Phone
  • Proficient in Microsoft Office suite: Word, Excel, PowerPoint, and Windows
  • Experience with C/C++, Python, Java script, Unix, Linux, Ubuntu, Networking, Electrical AutoCAD, Eagle CAD and microcontrollers
  • Skills in electrical wiring/repair, Electricity, Electromechanics, Motor Control and Soldering experience with relevant College Project and practical lab
  • Radio frequency experience working at SAL college Project and competition in India
  • Ontario Driving Licence: G2

Projects

DC to DC buck/boost converter on PCB, Mohawk College, Hamilton, ON, December 2019 – January 2020, Created DC to DC buck/boost converter on PCB to help set desired output of DC Voltage. Application can be used as a charger for mobile Phone, Laptop, computer, and DVD Player., PCB eagle programming, Arduino Programming, Soldering skills on PCB Board Customization Bootloader with panda boar, Gujarat Technological University, Ahmedabad, India, December 2014- June 2014, Studied/experience creating new bootloader and device driver. Studied/experience with Linux and Ubuntu operating system, gaining valuable experience in final year college project with Umiya campus in Ahmedabad city. Worked with SDK Linux kernel, shell script and SD card. Achieved 92% grade for the Project. Path following wireless Robot, Mohawk college and Ahmedabad Institute technology, Hamilton and Ahmedabad, January-April 2017 and July 2015, Designed a circuit which help to navigate our robot as designated path drawn on the floor. Studied and implemented gained knowledge of Arduino programming, C language, Microcontroller and about IR Sensor. Completed given project in academic time management.

References

References Available Upon Request

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Limited Working

Timeline

Seasonal sales consultant

Swarovski Canada
Current

Electromechanical technician

Keltour Controls Inc.
11.2021 - Current

Field service technician

Bell telecommunications
08.2021 - 11.2021

Supervisor and Server Associate

Swiss Chalet Rotisserie and Grill
04.2021 - Current

Customer Fulfilment Associate and Cashier

Walmart Supercentre
02.2021 - 08.2021

Customer Service Representative

S&P Data LLC
08.2020 - 02.2021

Electronics Repair technician

Directcell Mobile Phone store
12.2019 - 12.2020

Retail Sales Supervisor

Circle K Esso Gas station
07.2017 - Current

Bachelor of Science - Electrical Engineering Technology

Mohawk College

Bachelor of Science - Electronics And Computer Engineering Technology

Gujarat Technological University

Similar Profiles

CREATE PROFILE
Sulay Rana