SULABH SHARMA
Toronto,Ontario
Summary
Marketer with experience in corporate communications. Strong exposure to implementing overall communications and marketing plans in support of corporate objectives. Employs good judgment and manages projects from beginning to end. Skilled multitasker with superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Supervisor
TIM HORTONS
Toronto, ON
01.2023 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Developed strong cooperative relationships with coworkers and managers
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed over 200 people per day .
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Digital Marketer
APPSMARTZ
Mohali, India
05.2020 - 02.2021
- Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development, and customer experience.
- Identified growth opportunities and developed initiatives to increase market share.
- Increased online growth of the product by 25%.
- Measured and reported the performance of all digital marketing campaigns, assessed against ROI and KPIs.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Extended and sustained relationships with customers to maintain and grow business.
Education
POST GRADUATE CERTIFICATE - Marketing Management Digital media
Lambton College
12.2022
MASTER OF BUSINESS ADMINISTRATION -
Panjab University
05.2019
BACHELOR OF COMMERCE -
Punjabi University
05.2016
Skills
- Design sense and ability to write persuasive copy
- Experience across digital marketing channels, including web, email, social, content, paid ads, and SEO
- Strong analytical skills, including the ability to pull, process, analyze, and interpret data to inform KPI metrics and decisions based on ROI or efficiency
- Ability to work cross-functionally to eliminate blockers and drive projects over the finish line
- Excellent time and project management skills
- Email Marketing Campaigns
- Market Trends Analysis
- Social Media Campaigns
Accomplishments
- Overhauled business pages on Facebook, Instagram, increasing site visits 30%, and new visitor hits 10%.
- Supervised a team of 10 staff members.
- Resolved product issues through consumer testing.
- Developed over 10 social marketing campaigns, leading to a 20% increase in business.
- Achieved a 25% engagement rate through content marketing.
Timeline
Supervisor
TIM HORTONS
01.2023 - Current
Digital Marketer
APPSMARTZ
05.2020 - 02.2021
POST GRADUATE CERTIFICATE - Marketing Management Digital media
Lambton College
MASTER OF BUSINESS ADMINISTRATION -
Panjab University
BACHELOR OF COMMERCE -
Punjabi University
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