Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Sulabh Chauhan

Brampton,ON

Summary

Hardworking employee enthusiastic about learning new skills and contribute to group success. Offers strong administrative, relationship- building and problem-solving abilities.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

A&W Foods Services Canada
06.2024 - 11.2024
  • Provide customer service to meet customer needs

Process customer transactions

• Maintain an accurate cash drawer while following company policies and procedures

• Adhere to, and implement all applicable company standards

• Other duties as required

Business (Trading)

Sulabh Knitwears
03.2012 - 05.2024

Financial Management Customer Relations

Product Sourcing and Procurement

  • Oversee the sourcing of clothing products from suppliers, manufacturers, and designers.
  • Negotiate contracts, pricing, and terms with suppliers and vendors to ensure the best profit margins.
  • Build and maintain strong relationships with suppliers, ensuring the quality and timely delivery of products.

Inventory Management

  • Develop inventory strategies to optimize stock levels, ensuring a balance between supply and demand.
  • Monitor sales data to adjust inventory levels, prevent stockouts, and reduce excess stock.
  • Implement systems to track inventory turnover, manage stock rotation, and reduce obsolescence.

Sales and Profitability

  • Work closely with the sales and marketing to set sales targets and strategies for achieving Good revenue .
  • Analyze sales performance.
  • Drive pricing strategies to ensure products are competitively priced while maintaining healthy margins.

Financial Management

  • Create and manage budgets for clothing trading.
  • Monitor and analyze costs, margins, and other financial metrics to ensure profitability.
  • Track sales performance.

Customer and Brand Relation

  • Establish and maintain strong relationships with key retail partners, distributors, and customers.
  • Monitor customer feedback and work with the product development and marketing teams to improve products based on consumer input.
  • Ensure the company's brand is accurately represented in the clothing lines offered and in the way products are marketed.


Sales Representative

Vardhman
03.2011 - 02.2012

Sales

Present and sell textile products (fabrics, clothing materials, etc.) to clients,

Product Knowledge:

Educate clients on fabric qualities, including texture, durability, care instructions, and ideal uses.

Sales Negotiation:

Negotiate prices, delivery schedules, and terms of sales agreements with customers.


Customer Service Representative

MacDonald’s
01.2010 - 02.2011

Greeting and Assisting Customers

Help customers with menu inquiries, suggest items, and clarify special promotions or deals

Taking Orders

Accurately take customer orders in-person or via the drive-thru.

Processing Payments

Handle cash, credit/debit card transactions, and other forms of payment.

Education

Bachelor of Arts -

KALINGA UNIVERSITY
RAIPUR, INDIA.
03.2023

Skills

  • Business administration
  • Customer Service
  • Relationship Building
  • Sales Presentations
  • Sales techniques
  • Sales management
  • Account management
  • Time management

Languages

English
Punjabi
Hindi

Hobbies and Interests

  • Book Reading
  • Photography
  • Volunteer
  • Surfing
  • Cooking

Timeline

Customer Service Representative

A&W Foods Services Canada
06.2024 - 11.2024

Business (Trading)

Sulabh Knitwears
03.2012 - 05.2024

Sales Representative

Vardhman
03.2011 - 02.2012

Customer Service Representative

MacDonald’s
01.2010 - 02.2011

Bachelor of Arts -

KALINGA UNIVERSITY
Sulabh Chauhan